The Big Listening

Salford City Council and the Primary Care Trust have joined forces to find out your views on the city, council services, health issues and health services. Ipsos MORI North developed and currently manage surveys on our behalf, which are sent to randomly selected households in the city. Ipsos MORI North is an independent market research company commissioned for this project.

How do people take part in the Big Listening?

Ipsos MORI North send out 7,000 surveys to randomly selected households approximately three times a year.

If you receive a questionnaire please take part - we would like to hear your views.

You can help shape the future of the city

The council and PCT are committed to listening and learning from our customers and then acting in response to what we are told. The Big Listening will help us to build a better city and ensure that services are in line with what people need and want.

For instance, in Big Listening 5, you told us that you would like information on how the council's money is spent and what services we provide. We provided you with a booklet with your council tax bill telling you how the council compiles and spends the budget. We also sent each household in Salford an A to Z of council services later in 2008, as a special issue of the council's magazine.

In the same survey, you told us that recycling is important to you and many of you use the kerbside collection service but would like better containers for recycling and improved collection. We have since introduced new bins that take more types of recyclables to increase recycling across the city.

Who to contact

Name

Sue Hill

Address

Unity House
Salford Civic Centre
Chorley Road
Swinton
M27 5FJ
Map to this location

Telephone

0161 793 2600

Email

sue.hill@salford.gov.uk

This page was last updated on 9 May 2011