Water Quality
The role of the local authority
Under section 77 of the Water Industry Act 1991 and regulations made thereunder, local authorities have to oversee the quality of all water supplies in their areas. United Utilities test the water supply regularly to check that it meets the quality standards and includes testing at customers' taps. Information about the results of these tests are given to local authorities and is available on public registers kept by water companies.
Latest report:- United Utilities' Drinking Water Quality Report 2006 and Drinking Water 2005
Further information for water quality in the North West is available from United Utilities.
Where can you get more information about drinking water quality?
You can see the water companies' public record at one of the company's offices. Customer services staff will explain the result of tests and tell you what is being done to rectify any failures. You are entitled to a free copy of the record for the area in which you live. Alternatively, you can write to the company for details.
What do I do if I have a problem with my drinking water?
The water supplied to the city of Salford is of a very high quality.
You may however, now and again have a problem with your drinking water. It should be clear and bright. If it looks cloudy or discoloured or tastes different or smells funny then contact your water company. Enquiry and emergency numbers are listed under WATER in your Telephone Directory, OR contact your local Environmental Health Office to investigate.
More information about the water quality in your area from United Utilities
Organisations involved in setting water charges
There are a number of key organisations involved in the process of reviewing charges. You can find more about the organisations and their activities via their respective web sites.
- OFWAT who are responsible for ensuring water companies give good quality and efficient services at a fair price.
- DEFRA who set drinking water and quality and environmental standards.
- Environment Agency who enforce standards for treated wastewater.
- English Nature who promote the conservation of England's wildlife.
- Drinking Water Inspectorate who enforce water quality standards.
- Consumer Council for Water who represent customers interests and investigate customer complaints.
Who to contact
- Name
- Salford Environment Directorate
- Address
- Turnpike House,
631 Eccles New Road,
SALFORD
M50 1SW - Telephone
- 0161-737 0551
- environment@salford.gov.uk
This page was last updated on 05 June 2008
Email this page to a friend
Bookmark this page using:
Find out more about social bookmarking.
These sites allow you to store, tag and share links across the internet. You can share these links both with friends and people with similar interests. You can also access your links from any computer you happen to be using.
If you come across a page on our site that you find interesting and want to save for future reference or share it with other people, simply click on one of these links to add to your list.
All of these sites are free to use but do require you to register. Once you have registered you can begin bookmarking. Each of the sites works slightly differently so use the links below to find out which service best suits your needs.
Find out more about social bookmarking at Wikipedia.
