Who should I contact?

You can phone us on our complaints hotline on 0161 909 6540.

Please try to make your comment or complaint at the place where the service is provided.

Sustainable Regeneration includes regeneration issues and housing matters relating to:

  • Economic Development - business investment and programmes
  • Homelessness
  • Housing advice and supporting people
  • Housing associations
  • Private housing
  • Private landlords
  • Housing strategies

City West Housing Trust for matters relating to the management, letting and repair of houses in West Salford.

Please note that City West Housing Trust has its own complaints policy.

Salix Homes for houses in the Central Salford area.

Community, Health and Social Care Directorate for matters relating to Community, Health and Social Care

These following are all part of the Chief Executive Directorate:

Marketing and Communications

  • Corporate Marketing
  • Public Relations
  • Tourism Marketing
  • Web Development

Environment Directorate for matters relating to:

  • Arboriculture
  • Cemeteries and crematoria
  • Citywide Services
  • Commercial services (food safety/health and safety)
  • Community Safety
  • Crime and Disorder
  • Dog wardens
  • Graffiti
  • Grounds maintenance
  • Licensing services
  • Playgrounds, parks and open spaces
  • Pollution
  • Public health (nuisances and pest control)
  • Recycling
  • Refuse collection
  • Street cleansing
  • Trading standards (consumer advice)
  • Waste management

Customer and Support Services Directorate for matters relating to:

  • Emergency (out of hours)
  • Finance (including council tax and housing benefits)
  • Information technology
  • Law and administration
  • Employment matters
  • Equal opportunities
  • Health and safety

Urban Vision Partnership Limited for matters relating to:

  • Property and development
  • Regulatory services (building and development control - including planning matters)
  • Engineering and highways
  • Winter roads maintenance

Children's Services Directorate for matters relating to:

  • Schools and learning development
  • Services for young people
  • Lifelong learning
  • Child protection and safeguarding
  • Inclusion and access

Salford Community Leisure Limited for matters relating to:

  • Leisure centres
  • Sport, health and community leisure
  • Swimming pools

This page was last updated on 11 July 2011

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Salford City Council, Salford Civic Centre, Chorley Road, Swinton, Salford M27 5AW   Telephone 0161 794 4711
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