How we use cookies on this website

What is a cookie?

A cookie is a small text file usually containing a random and unique identifier that is sent to your browser from a web server and then stored onto your computer's hard drive. They are used to store information about you on your computer.

For more information about cookies see the All About Cookies website.

The cookies we use

We use cookies in some of our in-house applications developed by Salford City Council and in third party applications which we have purchased to help deliver services. Further details are below.

In-house applications:

Change text size, you can use the icons at the top of every web page to change the size of the text. You can also increase the text size and view a high visibility colour scheme.

Some of our web based forms use cookies to remember your 'session ID' so when you're completing a form with more than one page your information can be remembered and passed across pages.

"Remember me" functionality when logging into the discussion forum, so that you do not have to login every time you visit.

The equipment catalogue uses a cookie to remember your 'session ID' so information can be remembered when you move across pages within the catalogue.

Secure upload form allows users to securely upload documents to Children's Services. The cookie remembers what a user has already entered if they want to submit another form.

Our customer account uses different cookies to help ensure a good user experience.

• "Remember me" functionality when logging into the account, so that you do not have to login every time you visit.
• We use a session cookie that is saved regardless of "Remember me" which helps support single sign on across different applications, for example, between the Salford customer account and Salford Home Search.
• We uses a cookie to remember your 'session ID' so information can be remembered when you move across pages within the account.
• A token which allows ASP.NET to authenticate requests made by your browser, this allows you to move around the site without having to login after every page view.

Third party applications:

Google Analytics, to find out how many people are accesing our website. If you don't want to send data to Google Analytics you can download an opt out browser add-on. 

Libraries online (Talis), to access library services like searching for books and renewing books.

Public Access, to look up and comment on planning applications.

Socitm take up service, created by ROL Solutions, to measure customer satisfaction with our website.

The take up service places multiple cookies, all of which only contain a true or false value. In all cases the last character (x) refers to the version of the survey.

Socitm_include_me(x) - indicates that a customer has accepted the survey and is either in the process of completing it or has completed it. The customer will not be asked to participate in this version of the survey again.

Socitm_exclude_me(x) - indicates that a customer has rejected the survey and will not be invited to participate in this version of the survey again until the cookie expires. This cookie is also placed when the system processes the code to invite a customer to participate but detects the socitm_include_me(x) cookie while doing so and does not present the survey as a result.

Socitm_exclude_alt(x) - indicates that a customer should be excluded from an alternate survey. This cookie is placed when the system processes the code to invite a customer to participate in an alternate/additional survey but detects the socitm_include_me(x) cookie while doing so and does not present the alternate survey as a result.

The only use made of the cookies is to prevent customers being invited to participate multiple times in the same survey.

Our E-learning platform has been developed using an open source Course Management System called Moodle. 

Moodle uses two cookies. The essential one is the session cookie, usually called MoodleSession. You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).

The other cookie is purely for convenience, usually called something like MOODLEID. It just remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in.

To delete cookies or reject cookies

We recommend you allow the cookies we set by this website as they help us provide a better service and make our website easier to use.

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.

Under settings you can also delete individual cookies or any cookies that your browser has stored.

Find out more about how to manage cookies. 

This page was last updated on 8 July 2011