Customer Services Division
In order to rise to the challenge of the Government's desire for the public sector to provide services electronically, the city council is forging ahead with a number of initiatives to improve take up of services in the local community by enabling a number of access channels, including this web site, a call centre and 'one stop shops'.
These projects will bring about fundamental change that will impact on every employee and citizen of Salford.
The Customer Services Division within the Customer & Support Services Directorate is responsible for:
- Implementing e-Government - strategy and work programme
- Customer Contact Centre - implementation and operation
- LIFT Centres - implementation and operation
- Social Inclusion & Community Telematics
- Think Customer - a work programme for the development of a council-wide collaborative service model
Who to contact
John Tanner (john.tanner@salford.gov.uk) is the Head of Customer Services. His phone number is 0161-793 3364.
This page was last updated on 01 May 2007
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