Information Communication Technology Services Division

Information Communication Technology (ICT) Services Division is part of the Customer & Support Services Directorate. It provides a range of services including:

Business Transformation

  • Business Change
  • ICT Training
  • Business Solutions

Business Support

  • Programme Assurance
  • Service Standards
  • Business & Information Management

Desktop & Infrastructure

  • Network & Infrastructure
  • Desktop Implementation & support
  • Help Desk
  • Systems Implementation & support

The managerial responsibilities and services provided by ICT Services are as follows:

  • Mike Willetts
    Head of Service
    • David Hunter
      Assistant ICT Director, Business Transformation
      • Business Solutions Development
      • Business Change
      • ICT Training
    • David McIlroy
      Assistant ICT Director, Business Support
      • Programme Assurance
      • Business and Information Management
      • Service Standards
    • Dave Rogers
      Assistant ICT Director, Desktop and Infrastructure
      • Network and Infrastructure
      • Desktop Implementation and Support
      • Systems Implementation and Support
      • Help Desk

Cross Service Functions

  • Staff development
  • Standards
  • ICT Strategies and Research and Development
  • Risk Management
  • Performance Management
  • Resource Management

Our vision is for ICT Services to make a difference to the city council and its partners through our 3 core roles:

WE WILL make a difference to the delivery of council/partners services through our operational role by providing effective and efficient day-to-day development, operational and support services…

WE WILL make a difference in helping the council/partners achieve their modernisation and service improvement agenda through our transformational role by providing innovative services and solutions and fit for purpose products and infrastructure…

WE WILL make a difference in helping the council/partners devise their long-term vision, strategic plans and collaborative ideas for their services through our strategic role, by providing consultancy services that align ICT strategies and solutions to local and national priorities…

E-Government National Awards Winner 2005  Customer Relationship Management National project

Who to contact

Name
Mike Willetts 
Address
Information Communications Technology Division
Customer & Support Services Directorate
Salford City Council
Chorley Road
Swinton
SALFORD
M27 5DA 
Telephone
0161 793 3956 
Email
mike.willetts@salford.gov.uk

This page was last updated on 29 October 2008

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Salford City Council, Salford Civic Centre, Chorley Road, Swinton, Salford M27 5AW   Telephone 0161-794 4711
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