Performance Information
We are always looking for ways to improve the service we provide to our customers and regularly carry out customer satisfaction surveys.
Below you will find a link to the consultation matrix, a document which lists all customer satisfaction surveys which are undertaken by the council's Environment Directorate from 1st April 2008 until 31st March 2009. The results of surveys shown on this document indicate the overall percentage of customers satisfied with the service they have received.
Also available below are the latest external survey results.
If you would like to participate in any of our surveys or you would like a copy of previous results not shown below then please email your request to environment@salford.gov.uk.
Downloadable documents
- Consultation Matrix (Adobe PDF format, 32kb)
- Funeral Directors Survey Results Jan 2008 (Adobe PDF format, 101kb)
- Cemeteries Survey Results Jan to Mar 2008 (Adobe PDF format, 952kb)
- Crematoria Survey Results Jan to Mar 2008 (Adobe PDF format, 1.2mb)
- Citywide Schools Catering & Cleaning Survey Results Jan 2008 (Adobe PDF format, 788kb)
- Open Day Survey Results Sept 2007 (Adobe PDF format, 637kb)
- Environmental Health Business Inspections - Food Survey Results Mar 2008 (Adobe PDF format, 417kb)
- Environmental Health Business Inspections - Health & Safety Results Dec 2007 (Adobe PDF format, 54kb)
- Environmental Health - Food and Health & Safety Survey Results Feb 2008 (Adobe PDF format, 2mb)
- Environmental Health - Business Licenses Results May 2007 (Adobe PDF format, 344kb)
- Environmental Protection - Pollution Requests Results April 2008 (Adobe PDF format, 1.9mb)
- Pest Control Survey Results April 2008 (Adobe PDF format, 207kb)
- Licensing - Application & Fees Survey Total Results 2007/08 (Adobe PDF format, 52kb)
- Licensing - Taxi License Total Results 2007/08 (Adobe PDF format, 87kb)
- Trading Standards Results Jan to Mar 2008 (Adobe PDF format, 202kb)
- Consumer Advice Results Jan to Mar 2008 (Adobe PDF format, 107kb)
- Trading Standards Programmed Business Inspections Jan to Mar 2008 (Adobe PDF format, 353kb)
- Grounds Maintenance Parks Survey Results Total April 2007 to Mar 2008 (Adobe PDF format, 1.4mb)
- Grounds Maintenance Allotment Users Survey Results Jan to Dec 2007 (Adobe PDF format, 2mb)
- Grounds Maintenance - School Summer Survey Apr to Sept 2007 (Adobe PDF format, 1.6kb)
- Grounds Maintenance - School Winter Survey Oct 2007 to Mar 2008 (Adobe PDF format 1602kb)
- Grounds Maintenance Internal Users Summer Survey Apr to Sept 2007 (Adobe PDF format 1.4mb)
- Grounds Maintenance Internal Users Winter Survey Oct 2007 to Mar 2008 (Adobe PDF format 106kb)
- Grounds Maintenance Outdoor Sports results 2007/08 (Adobe PDF format, 1.4mb)
- Grounds Maintenance Service Requests Customer Satisfaction Results 2007/08 (Adobe PDF format, 1.6mb)
- Rangers Events Survey Winter Results Oct to Mar 2007/08 (Adobe PDF format, 93kb)
- Refuse Collection Survey Results 2008 (Adobe PDF format, 284kb)
- Recycling Survey Results 2008 (Adobe PDF format, 450kb)
- Street Cleansing Survey Results 2008 (Adobe PDF format, 770kb)
- Trade Waste Survey Results 2007 (Adobe PDF format, 1.3mb)
- VMS Drivers Customer Satisfaction Survey Results 2007/08 (Adobe PDF format, 824kb)
- VMS Taxi Companies MOT Satisfaction Survey Results 2007/08 (Adobe PDF format, 853kb)
If you are unable to view documents of these types, our downloads page provides links to viewing software.
This page was last updated on 23 July 2008
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