e-Government in Salford
The e-revolution is all about making the most of the new technologies to deliver, within the resources available, better quality and more accessible public services.
Central government has set local authorities an ambitious target of 100% of appropriate services to be e-enabled by 31 December 2005.
This doesn’t mean just putting things on our web site, although the web does play a crucial part in providing information and giving citizens access to council services.
To be successful, e-Government will mean doing things in radically new and different ways. Both the front line service access and service delivery will be re-engineered and there will be sharper democratic accountability with greater citizen participation. All of this means that throughout the public sector, including local government there will be fundamental changes which put people – their needs, expectations and wishes first.
Salford City Council is making good progress towards its e-Government target and is developing plans, with local partners and communities, for electronic service delivery (ESD) by 2005. By following the links on the left you can find out more about our e-Government programme.
"e-Government is not about technology - it's about business transformation, change management and continuous improvement."
These pages introduce Salford's e-Government activities. Find out more about:
- Implementing e-Government - includes our latest 'e-enablement' figures
- ESD Toolkit training programme
- Social Inclusion and Telematics
- CRM National Project
- Pathfinder
Successful e-Government will not only improve council service delivery, but also social inclusion, local democracy, council efficiency and community leadership.
Who to contact
If you have any questions about our e-Government programme please email David Hunter, e-Government Services Manager, at david.hunter@salford.gov.uk.
This page was last updated on 29 October 2008
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