Resources
The financial impacts of the development and implementation of Salford's e-government strategy is recognised by the City Council and financial commitments made to cater for the necessary investment in organisational transformation and ICT infrastructure.
The outline programme budget for the duration of the programme is set out in Appendix 4.
It should be noted that following the development of individual business cases for each of the Programme projects, the benefits arising are likely to be characterised by:
- Improvements in customer service quality and performance
- Any operational savings will be reinvested back into the service through for example re-direction of back-office support staff into front- line service provision
- Evidence is already available which suggests that improvements in service delivery arrangements as planned, often leads to increased service demand, by the simple act of greater accessibility and awareness of services, leading to unmet need, being better served
Additionally, a programme of this scale and complexity will require working with partners to provide the necessary sharing of the resource burden and risks, gain access to new skills, and avoid duplication of effort. There is a large portfolio of partnerships relating to e-government and as importantly to service delivery. Key partnerships relating solely to technology partners are summarised below.
|
Description |
Partners |
Outcomes & Benefits |
|
Salford Advance Partnership for development of e-Government solutions |
Salford University Manchester Business School |
Strengthened change management, BPR and research capacity |
|
e-Tendering (PERMIS) Partnership for development of e-Tendering application and to test security implications |
Salford University City of Barcelona (Spain) City of Bologna (Italy) |
Share skills and development effort to develop new e-product |
|
Consortium local authorities in the region |
North West local authorities | Share skills and development effort to develop new e-products and reduce duplication of effort |
|
GM E-Government Group Consortium local authorities in Greater Manchester |
Greater Manchester local authorities |
Share skills and development effort to develop new e-products and reduce duplication of effort |
|
LOCTA group Partnership to develop and enhance the e-enablement of council debt recovery across local authority boundaries |
Consortium of local authorities, principally in the North West Magnet Solution |
Better recovery of council tax arrears when debtors have moved to a neighbouring authority. Proof of concept that legacy systems can be e-enabled across local authority boundaries. |
|
Care First Partnership Reference site for developments relating to IT systems and modules |
OLM Carefirst Salford City Council |
Joint benefits from developments and skills transfer |
|
Oracle Applications Development Technology Partner |
Oracle Corporation | Access to development tools and skills transfer |
| Strategic Service Partner | To be investigated | Research underway to examine business case for strategic partner in delivery of a range of professional support services |
This page was last updated on 30 July 2004
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