Equality of Service Delivery Policy
Salford City Council is committed to equality of opportunity in the provision of services.
In line with our Strategic Plan 1997-2007 and the city council's Integrated Equal Opportunities policy, we aim to create the best possible quality of life for the people of Salford by delivering the highest quality service to all sections of the community without discrimination.
The Council provides many important services that have been developed over the years to meet a variety of needs. Our Community Strategy places the needs of Salford's citizens at the heart of the way we delivery services. Customer Care and Quality Services is one of the Strategy's guiding principles for all our actions and activities.
Our commitment through the Community Strategy is to ensure users of our services are at the centre of our actions and that we must deliver the highest quality services possible within the resources at our disposal.
We seek to ensure that in delivering these services they are provided in a fair and equitable manner. We want our services to be accessible and useful to everyone, regardless of age, disability, gender, race, national origin, sexuality, or any other factors which may cause disadvantage. We will not tolerate any practices that result in the provision of a lower standard of service to any group or individual because of unfair or unlawful discrimination.
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This page was last updated on 06 November 2008
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