Council tax and benefits

Council tax is a local tax set by councils to help pay for local services like policing and refuse collection. It applies to all domestic properties, including houses, bungalows, flats, maisonettes, mobile homes or houseboats, whether owned or rented.

The services below are available to access online:

How to pay your council tax
Payment of your council tax using our secure online payments service
How to obtain help with your council tax - including online claim forms
A Salford customer account allows you to view your council tax account summary, payments made, planned instalments and special arrangements
Access to your own council tax account - so that you can view your latest balance
Details of how the council's annual budget is set and how your money is spent

Queries regarding your account can be emailed (please remember to quote your account number, if known).

Council tax payments can also be made through any Post Office, PayPoint or Payzone outlet in the UK. Simply present your council tax bill at the counter and the clerk or retailer will scan the barcode on the bill to record your account details. A plastic payment card is no longer required to use this service. Please keep your receipt in a safe place.

Follow the navigation on the left of this page to find out more information about council tax, council tax benefit and housing benefit services provided by the city council.

Find out the different ways you can get debt advice.

Council tax and benefits information in other languages

Our call centre is available to handle enquiries. See how to phone us.

Who to contact

Name: Customer Services
Address: Civic Centre
Chorley Road
Swinton
Salford
M27 5AW
Map to this location
Telephone: 0161 909 6502
Email: benefitenquiries@salford.gov.uk