Development workers

Who are we?

Community, Health and Social Care has four development workers. They work as part of the Integrated Commissioning Team (a joint team funded by the city council and the NHS) which plans and buys health and social care services for Salford residents.

The development workers role is to encourage people who use services and their carers to get involved in planning so that their voices are heard and so that services meet their needs.

Development workers

Lindsey Brook

Lindsey Brook
Learning difficulty development worker
Telephone: 0161 793 2120
Email: lindsey.brook@salford.gov.uk

Caroline Allport

Caroline Allport
Older people development worker
Telephone: 0161 793 2209
Email: caroline.allport@salford.gov.uk

Diane Critchley

Diane Critchley
Physical and sensory development worker
Telephone: 0161 793 3833
Email: diane.critchley@salford.gov.uk

Clare Mayo

Clare Mayo
Mental health development worker
Telephone: 0161 793 3832
Email: clare.mayo@salford.gov.uk

What do we do?

The user development workers have developed a variety of ways of capturing the views and involvement of local people These include:

  • holding events and information days
  • setting up or attending user groups and forums
  • networking with local organisations
  • having suggestion boxes in libraries
  • using social networking sites
  • involving and supporting people in strategic and commissioning boards and meetings e.g. partnership boards

All of the user development workers have well established networks which enable them to reach a wide range of people and which helps to ensure that people have a ‘menu' of different ways they can get involved.

How can we help you?

The development workers can help you in a variety of ways.

  • Perhaps you are thinking of setting up a forum or user group. The development workers can advise and support you in maximising the involvement of service users and let you know about any similar forums or groups that you might link into.
  • You might have concerns about a particular part of a service. The development workers could meet with you and discuss ways of dealing with them.
  • Maybe you are about to embark on a new project and as part of the planning you need to ascertain the views and needs of specific service user groups? The development workers can facilitate a meeting with relevant service users or groups to help you in your planning.

Working with development workers

Here are some tips to help you get the best out of working with your development workers.

  • Keep us informed on new activities, developments and changes to help us distribute the information widely and support people to get involved.
  • Think out of the box. We can help you to support people to be involved in 'non-traditional ways'.
  • Development Workers may know of recent activities to gather people's views which can feed into your developments.
  • Develop specific questions about what you want to find out.
  • We have links into specific communities who may suggest things you haven't considered.

This page was last updated on 27 January 2012

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