Useful contacts
In an emergency always dial 999.
Police:
| Department | Telephone | Information |
|---|---|---|
| Domestic Violence Unit | 0161 856 5171 or 0161 856 0288 | The domestic violence officers are plain clothes officers who you can speak to and get advice in confidence. |
| General enquiries | 0161 872 5050 | Not applicable. |
Solicitors:
The telephone directory will give you names and contact details for solicitors. Choose a firm that specialises in family law.
Housing:
| Department | Telephone | Information |
|---|---|---|
| Housing Advice and Support Service | 0161 793 2020 | Monday to Friday from 8.30am to 4.30pm, except Tuesday from 10.00am to 4.30pm. |
| Shelter (Housing Aid Centre) | 0344 515 1640 or 0808 800 4444 | Not applicable. |
Social Services:
| Department | Telephone | Information |
|---|---|---|
| Locality Teams Child Protection Team | 0161 603 4555 | 4.30pm onwards. Put through to Children's Services and then referred to relevant locality team. |
| Emergency Duty Team | 0161 603 4500 | Out of hours - it offers emergency advice and support and can assist with finding somewhere to stay. |
Financial:
| Department | Telephone | Information |
|---|---|---|
| Job Centre Plus (Benefits) | 0845 608 8531 | Office hours - claims for emergency payment and claims. |
| Salford Welfare Rights Service | 0800 345 7375 | Monday to Friday from 10.00am to 12.00 noon. |
| Consumer Credit Counselling Service | 0800 138 1111 | Office hours - debt advice and information, financial management classes. |
Health:
Contact your GP, health visitor or midwife who can provide supportive advice and refer victims on to relevant agencies.
| Department | Telephone | Information |
|---|---|---|
| NHS Direct | 0845 46 47 48 | 24 hour health advice. |
| Salford Royal Accident and Emergency | 0161 206 4841 | Not applicable. |
Support services:
| Department | Telephone | Information |
|---|---|---|
| Salford Independant Domestic Abuse Support Services (SIDASS) | 0161 793 3232 | Talk in confidence, drop-in. |
| Women's Domestic Violence Helpline | 0161 636 7525 | Monday to Friday from 10.00am to 4.00pm. Advice, support and referral to refugees. |
| Men's Advice Line | 0808 801 0327 | A service for men experiencing abuse in relationships. |
| Domestic Violence Helpline | 01925 220 541 | 24 hour helpline for victims in the North West, St. Helens Women's Aid. |
| National Domestic Violence Helpline | 0808 200 0247 | Free, 24 hour helpline. |
| Abusive Partners Programme | 01744 454 438 | Offers advice and support for both male victims and male perpetrators, also courses for both. |
| Victim Support Line | 0845 303 0900 | Monday to Friday from 9.00am to 9.00pm. Saturday and Sunday from 9.00am to 7.00pm. Emotional support and practical advice. |
| Salford Victim Support | 0161 727 0230 | Office hours. Practical and emotional support for victims of crime. |
| Salford Drug Service | 0161 787 7343 | Monday from 1.00pm to 7.00pm, Tuesday to Friday from 9.00am to 4.30pm |
| National Drugs Helpline | 0800 776 600 | 24 hour helpline. |
| Salford Alcohol Service | 0161 745 7227 | Monday, Tuesday, Thursday, Friday from 9.00am to 4.30pm, Wednesday from 1.00pm to 7.00pm. |
Support services continued:
| Department | Telephone | Information |
|---|---|---|
| Salford Witness Services | 0161 727 0230 | Office hours. Run by Victim Support, it offers court based support to witnesses. |
| Witness Outreach Service |
0161 793 3580 0161 686 5819 |
Office hours. Offers community support to witnesses of crime and disorder. |
| Childline | 0800 111 111 | Trained counsellors for supporting and advising children. |
| NSPCC Helpline | 0808 800 500 | 24 hour helpline offering counselling for children and for reporting concerns regarding children. |
| 42nd Street | 0161 832 0170 | Office hours. Mental Health project for 15 to 25 year olds. |
| St Mary's Sexual Assualt Centre | 0161 276 6515 | 24 hour confidential service. |
| Citizens Advice Bureau | 0844 826 9695 | Not applicable. |
| Salford Women's Centre | 0161 736 3844 | Counselling, creche, cafe and courses. |
| Samaritans | 0845 790 9090 or 0161 236 8000 | Emergency helpline number. |
Support services continued:
| Department | Telephone | Information |
|---|---|---|
| Lesbian and Gay Foundation | 0845 330 303 | 6.00pm to 10.00pm. |
| Broken Rainbow | 0845 260 4460 or 0300 999 5428 | A confidential listening, information and sign-posting helpline service for lesbian, gay, bisexual and transgender people. Also offers advice to professionals. |
| Salford Link Project | 0161 787 8219 | Advice and support for minority ethnic groups. |
| Jewish Women's Aid | 0800 591 203 | Monday, Tuesday, Wednesday and Thursday from 9.30am to 9.00pm. |
| Wai Yin Chinese Women's Society | 0161 237 5908 | Not applicable. |
| The Freedom Programme | 07789 711 309 | A 12 week rolling programme. It is not an emergency intervention scheme, but is designed for women who want to know and understand more about abusive relationships. |
| RESPECT | 0845 122 8609 | Welcomes calls from (ex)partners, friends and relatives who are concerned about a perpetrator. It can also offer information and advice to professionals who are working with clients whom they know or suspect are perpetrator. |
| Forced Marriage Unit | 020 7008 0151 | Joint Home Office and Foreign and Commonwealth Office Team which can provide information, support and contacts to professionals, to people at risk of being forced into marriage and to those already in forced marriages. Email: fmu@fco.gov.uk. |
| Karma Nirvana | 0800 599 9247 | A project for males and females, dealing with forced marriage and 'honour' based violence issues. From 9.00am to 9.00pm. |
This page was last updated on 30 September 2011
