Housing and Advice Support Service standards
- Homelessness decisions are made within 33 working days of your homelessness application, in line with legislation, best practice and case law
- Written confirmation is provided of the outcome of your housing advice/homelessness interview
- Average waiting times are kept below ten minutes, if you have an appointment to see a Housing Advice Officer
- Change of circumstance forms are processed within 20 days from receipt
This page was last updated on 24 November 2010














