Useful contacts
In an emergency always dial 999.
Police:
| Department | Telephone | Information |
|---|---|---|
| Domestic Violence Unit | 0161 856 5171 | The domestic violence officers are plain clothes officers who you can speak to and get advice in confidence. |
| General enquiries | 0161 872 5050 |
Solicitors:
The telephone directory will give you names and contact details for solicitors. Choose a firm that specialises in family law.
Housing:
| Department | Telephone | Information |
|---|---|---|
| Housing Advice and Support Service | 0161 793 2020 | Mon - Fri 8.30am to 4.30pm except Wed 10.00am to 4.30pm |
| Shelter (Housing Aid Centre) | 0161 834 4809 / 0808 800 4444 |
Social Services:
| Department | Telephone | Information |
|---|---|---|
| Locality Teams | 0161 909 6530 | |
| Emergency Duty Team | 0161 603 4500 | Out of hours - it offers emergency advice and support and can assist with finding somewhere to stay |
Financial:
| Department | Telephone | Information |
|---|---|---|
| Benefits Agency | 0845 608 8531 | Office hours - claims for emergency payment and claims |
| Salford Welfare Rights Service | 0800 345 7375 | Mon - Fri 10.00am to 12.00noon |
| Consumer Credit Counselling Service | 0800 138 1111 | Office hours - debt advice and information, financial management classes |
Health:
Contact your GP, health visitor or midwife who can provide supportive advice and refer victims on to relevant agencies.
| Department | Telephone | Information |
|---|---|---|
| NHS Direct | 0845 46 47 | 24 hour health advice |
| Hope Hospital - Accident & Emergency | 0161 206 4841 |
Support services:
| Department | Telephone | Information |
|---|---|---|
| Salford Women's Aid Outreach | 0161 736 0737 | Talk in confidence, drop-in, creche and counsellors |
| Women's Domestic Violence Helpline | 0161 636 7525 | Mon - Fri 10.00am to 4.00pm. Advice, support and referral to refugees |
| Men's Advice Line | 0808 801 0327 | A service for men experiencing abuse in relationships |
| Domestic Violence Helpline | 01925 220 541 | 24 hour helpline for victims in the North West |
| National Domestic Violence Helpline | 0808 2000 247 | Free, 24 hour helpline |
| Abusive Partners Programme | 01744 45 44 38 | Respect Accredited. Office hours, offers advice and support for both male victims and male perpetrators |
| Victim Support Line | 0845 30 30 900 | Mon - Fri 9.00am to 9.00pm / Sat - Sun 9.00am - 5.00pm. Emotional support and practical advice |
| Salford Victim Support | 0161 727 0230 | Office hours. Practical and emotional support for victims of crime |
| Salford Drug Service | 0161 787 7343 | |
| National Drugs Helpline | 0800 77 66 00 | |
| Salford Alcohol Service | 0161 745 7227 |
Support services continued:
| Department | Telephone | Information |
|---|---|---|
| Salford Witness Services | 0161 727 0230 | Office hours. Run by Victim Support, it offers court based support to witnesses |
| Witness Outreach Service | 0161 793 3581 | Office hours. Offers community support to prosecution witnesses |
| Childline | 0800 11 11 | Trained counsellors for supporting and advising children |
| NSPCC Helpline | 0808 800 500 | 24 hour helpline offering counselling for children and for reporting concerns regarding children |
| 42nd Street | 0161 832 0170 | Office hours. Mental Health project for 15 - 25 year olds |
| St Mary's Sexual Assualt Centre | 0161 276 6515 | 24 hour confidential service |
| Citizens Advice Bureau | 0870 120 2424 | |
| Salford Women's Centre | 0161 736 3844 | Counselling, creche, cafe and courses |
| Brierley Community Centre | 0161 790 4247 | Is able to put people in touch with Homestart / Surestart etc. Offers post natal depression counselling, creche, midwives, English lessions etc. |
| Samaritans | 08457 90 90 90 / 0161 236 8000 | 24 hour confidential counselling service |

Support services continued:
| Department | Telephone | Information |
|---|---|---|
| Lesbian and Gay Foundation | 08453 30 30 30 | 6.00pm to 10.00pm |
| Broken Rainbow | 08452 60 44 60 | A confidential listening, information and sign-posting helpline service for lesbian, gay, bisexual and transgender people. Also offers advice to professionals. |
| 0300 999 LGBT (5428) | ||
| Saheli | Support for Asian women | |
| Salford Link Project | 0161 787 8219 | Advice and support for minority ethnic groups |
| Jewish Women's Aid | 0800 591 203 | |
| Wai Yin Chinese Women's Society | 0161 237 5908 | |
| The Freedom Programme | 0161 212 4450 | A 12 week rolling programme. It is not an emergency intervention scheme, but is designed for women who want to know and understand more about abusive relationships |
| RESPECT | 0845 122 8609 | Welcomes calls from (ex) partners, friends and relatives who are concerned about a perpetrator. It can also offer information and advice to professionals who are working with clients whom they know or suspect are perpetrator |
| Fire and Rescue Service | 0161 609 0027 | |
| Forced Marriage Unit | 020 7008 0151 | Joint Home Office and Foreign and Commonwealth Office Team which can provide information, support and contacts to professionals, to people at risk of being forced into marriage and to those already in forced marriages. |
| fmu@fco.gov.uk | ||
| www.fco.gov.uk/forcedmarriage | ||
| Karma Nirvana | 0800 5999 247 | A project for males and females, dealing with forced marriage and 'honour' based violence issues. |
This page was last updated on 10 September 2008
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