Ivy software
If you have not accessed these courses before, contact Gill Doyle on 0161 603 4191 who will register you on to the system. Please ensure that you have permission from your manager to do this.
Once you have registered you can follow the step by step instructions in the Induction guide available at the bottom of this page.
Available course areas
- Appraisal and performance management
- Assessing risk
- Body language
- Coaching
- Delegation
- Driving skills and the highway code
- Electricity
- Equal opportunities and diversity
- Fire safety and evacuation
- Hazardous substances
- Health and Safety at work
- Leadership
- Listening
- Meetings
- Negotiation
- Noise
- Persuading and influencing
- Presentations
- Questoning
- Recording skills
- Recruitment and selection
- Repetitive strain injuries (RSI)
- Safe manual handling
- Self-esteem
- Slips, trips and falls
- Stress at work
- Time management
- VDU and workstation health and safety
- Vehicles
Appraisal & performance management
- Appraisal & performance management - competency assessment
- An overview of appraisals and performance management
- Preparing for the appraisal discussion
- The appraisal discussion
- On-going appraisal
- Risk assessment for managers
- A background to body language
- Silent speech - understanding body language
- Using body language in the workplace
- Silent selling - using body language in sales
- The role of the coach
- Delegation
- Delegation competency assessment
Driving skills and the Highway Code
- Test yourself on the highway code
- Staying safe with electricity
- Equal opportunities and diversity competency assessment
- The Law and equal opportunities - race legislation
- The Law and equal opportunities - gender legislation
- The Law and disability discrimination
- The Law and equal opportunities - legislation relating to religion
- The Law and equal opportunities - ex-offenders legislation
- The Law and equal opportunities - age legislation
- Overview of Diversity and Discrimination
- Applying equal opportunities in the workplace - training and performance development
- Parents in employment
- Flexible working
- Fire safety and evacuation
- Staying safe with hazardous substances
- An introduction to health and safety at work
- An introduction to managing health and safety
- Supervisory and managerial leadership (diagnostic assessment)
- Your leadership style and effectiveness (diagnostic assessment)
- Listening competency assessment
- An introduction to listening
- Removing the barriers to listening
- Becoming a better listener
- Meetings competency assessment
- Introduction to meetings and meeting types
- Meeting planning and preparation
- Conducting effective meetings
- Meeting behaviour and dealing with problem characters
- Virtual meetings
- Negotiation competency assessment
- Introduction to negotiation
- Negotiating strategies 1 - strategy basics
- Negotiating strategies 2 - psychological strategies
- Staying safe with noise
- Persuading and influencing competency assessment
- Introduction to persuading and influencing
- The persuasion process
- Presentations competency assessment
- Presentations 1 - preparing for the presentation
- Presentations 2 - the presentation
- Questioning competency assessment
- Questioning - why are questions important
- Questioning - using open questions
- Questioning - using probing questions
- Questioning - using closed questions
- Questioning - unproductive questions
Records management introduction
- Records management
- Recruitment and selection competency assessment
- The recruitment process - an overview
- Writing job descriptions and person specifications
- Attracting candidates and producing job advertisements
- Shortlisting candidates and interview techniques
- Candidate references and selection
- Repetitive strain injuries risk assessment
- RSI - what it is and how to avoid it
- Manual handling risk assessment
- Safe manual handling
- Your personality profile
- Your confidence profile
- Your self-esteem
- Improve your self-esteem
- Slips, trips and falls risk assessment
- Avoiding slips, trips and falls
- Stress risk assessment
- Managing and handling stress at work
- Time management competency assessment
- Purpose and goals of time management
- Organising your time
- Planning your time
- Dealing with time-wasting situations
- Time saving tips and technology
VDU and workstation health and safety
- VDU and workstation safety risk assessment
- VDU and workstation health and safety
- Staying safe with vehicles
Downloadable documents
If you are unable to view documents of these types, our downloads page provides links to viewing software.
This page was last updated on 30 April 2008
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