Care on Call
Salford Care on Call is a mobile warden service that provides support to people who wish to remain living independently in their own homes. We offer a unique service within the area, responding to emergency calls with trained and experienced staff.
The Control Centre is based at a central location in Salford which operates 24 hours a day, 365 days of the year. Our staff can provide assistance and alert emergency services, your doctor or a family member as appropriate. We offer two levels of service packages that are designed to meet your individual needs. The core package, available to all customers, is a 24-hour monitoring and emergency response which means that if you call for help we can immediately send wardens to help you, if needed. You can also receive a weekly personal visit from one of our wardens, which is available at a slightly higher charge.
A customer of Salford Care on Call will be provided with:
- A special alarm unit which works with your own telephone, and
- A portable pendant which can be worn or kept close at hand
Both the alarm unit and the pendant have a button, which when pressed, will connect you directly to the Control Centre. You don’t have to lift the receiver; you don’t even have to be in the same room!
We can also help customers who are prone to having falls by providing fall detectors and bed sensors which can be activated automatically if a fall occurs.
Other products that work with the alarm unit are:
- Smoke alarms
- Gas detectors
- Panic buttons
- Heat detectors
- Low temperature detectors
- Door alerts
If you would like more information on Care on Call and an application pack, please call 0161 737 3822 or email careoncall@salford.gov.uk. Alternatively, you can download an electronic application pack below.
Downloadable documents
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This page was last updated on 13 August 2008
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