Salford Home Improvement Agency

Salford Home Improvement Agency is a not-for-profit organisation run by Salford City Council in partnership with central government.

Who can we help?

Salford Home Improvement Agency can help you if you need repairs, adaptations or improvements to your home, enabling you to stay put in your community in comfort and safety. We can help you if you are:

  • Over 60
  • Just out of hospital
  • In receipt of benefits
  • On a low income
  • Living in dangerous or unhealthy conditions
  • A lone parent
  • Have an illness or disability

What sort of work do we do?

From small repairs to major improvements and adaptations for people with disabilities, Salford Home Improvement Agency is here to help you. These are examples of some of the work we can do:

  • Wiring
  • Heating and insulation
  • New doors and windows
  • Roof repairs
  • Dampness and timber repairs
  • Level access showers

How does the service work?

We will visit you at home to discuss your needs and help you find the right solution.

We will help you get quotations, advise on reliable contractors and oversee the whole job from start to end. We will also help you deal with any disruption during the work, or unexpected snags that can arise once the work is completed.

If Salford Home Improvement Agency can’t help you, we will do our best to put you in touch with someone who can.

How can I apply for assistance?

If you think you meet the criteria  for assistance you can contact salford Home Improvement Agency on :

Email:  home-improvement.agency@salford.gov.uk

Paying for the cost of the work:

Salford Home Improvement Agency can provide you with information on the different types of financial assistance for financing the work. The following forms of assistance are an example of some of the options that are available to help pay for housing repairs or improvements.

Repayment Loan: for those who have difficulty accessing commercial loans. The level of interest that is set on the loan will take into account your ability to repay it, and you have to pay back the capital and interest on a regular basis.

Appreciation Loan: designed to suit those for whom a repayment loan would be unsuitable. A loan of up to 50% of the value of your property is advanced to you, which will take the form of a percentage of the value of your house. This proportion of your property value only needs to be repaid when the house is sold or transferred.

Direct Financial Assistance: available only in extreme circumstances or where there is no other alternative. It will be used to replace or complement a loan where it is decided that it is unsuitable to provide you with a totally loan based approach to undertake the work in the case of serious health and safety or financial problems.

Social security benefits: we can advise you on help available from Income Support, Pension Credit and other social security benefits, including Attendance Allowance, Council Tax Benefit and Local Housing Allowance  

If you already receive income support or Pension Credit, you may also be entitled to help with interest on loans and you may be eligible for a grant from the Social Fund for minor repairs.

Charitable Funding

We can advise on financial help that may be available from charitable associations such as health related, armed forces, former employment or general local organisations.

Referrals: we can also make referrals to the Handy Person Scheme who will carry out small jobs such as repairing leaking taps or replacement of slipped roof slates or tiles, and will charge a small fee for material and labour.

Referrals can also be made for replacement central heating boilers, draught proofing, insulation and security measures.

For more information please download these two information leaflets

Downloadable documents

If you are unable to view documents of these types, our downloads page provides links to viewing software.

Who to contact

Name
Salford Home Improvement Agency 
Address
Housing & Planning
Salford Civic Centre
Chorley Road
Swinton
M27 5BY 
Telephone
0161-793 2896 
Email
home-improvement.agency@salford.gov.uk

This page was last updated on 21 October 2008

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Copyright Salford City Council
Salford City Council, Salford Civic Centre, Chorley Road, Swinton, Salford M27 5AW   Telephone 0161-794 4711
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Improving people's lives   IN Salford