Mental health services and personalisation

What is personalisation?

It is a new way of giving people more control over the social support services they use. It means that people are able to live their own lives as they wish, confident that services are of high quality, are safe and promote their own individual requirements for independence, well-being and dignity.

What does personalisation mean for me?

With personalisation, we will advise you and give you information about local activities, groups, support and social care services that you may want to use whether or not you are eligible for publicly funded services. If you are eligible for publicly funded services, we will encourage you to think about what you want to achieve and what is most important to you.

Person centred planning and self-directed support

Person centred planning means that you will be firmly at the centre in identifying what you want to achieve. We'll then support you to work out the best way of achieving it. You will be able to design the services, support or care arrangements that suit you best.

Self assessment and personal budgets

You will still need an assessment of what you can do for yourself and where you need some support, but you'll be doing a lot of the assessment yourself. Based on your assessment, we will decide if we can support you and if so, then how much money there is to support you with this is your personal budget. Within reason, it is then up to you to decide how to use the personal budget. However you decide to use the budget, you will still have to contribute (pay towards) towards the cost of the services you use. For further information contact your Community Mental Health Team.

This page was last updated on 28 September 2010