As health and care providers start to work closer together and services become much more integrated, staff will require a different focus and a wider range of skills and understanding about health and care needs.

The Single Ticket will give the people the skills, knowledge and the confidence to work across artificial barriers that often hinder 'joined up' working.

Far from it. However, providers will have the opportunity to review their service to ensure that it is part of a complete care package that has continuity and consistency at its heart. This means that participants will have a greater understanding of complex needs and be able to respond more comprehensively.

Helping us to develop the programme will help you to grow a more flexible workforce and bring better value to the service as the Single Ticketers will have an extended range of skills and knowledge reducing the need for additional input/support.

We hope so. The Single Ticket is designed to expose participants to a comprehensive range of best practice experiences which they can then transfer into their future practice.

There is a low level of bureaucracy; the partners run the programme through co-operation and agreement with the Single Ticket team acting as primus inter pares.

The Single Ticket team working with partners and networks identify potential candidates but the final selection will be made jointly by partners through a bespoke recruitment process that has been tried and tested.  It is a tough process that tests the determination of people to succeed.

Yes. They will be put through a preparatory and induction programme that will ensure that they are ready to 'hit the ground running'.  An enhanced CRB application is submitted for the successful candidates immediately after their interview.

The Single Ticket is a way of demonstrating good corporate citizenship towards local communities and works towards breaking the cycle of deprivation and social exclusion associated with worklessness.

Evidence from the programme shows that participants' mental and physical wellbeing are improved by their participation and that there are positive spin offs for family and friends. This is a cost effective programme that reduces the call on the public purse and helps people contribute to society.

Three things are needed to make the programme successful:

1. Identify work placements.
2. Support the programme financially and/or with resources.
3. A liaison person with whom the Single Ticket can work.