Supported tenancies service

The Supported Tenancies service is a Supporting People funded floating support service. This means that we offer housing related support to people living in their own home. The aim of the service is to enable people to live independently and to successfully maintain their accommodation.

The service we provide is completely free of charge and the type of support given will depend on you as an individual but could include:

Assistance in applying for benefits
Advice on budgeting, maximising your income and managing rent arrears or other debts
Support with eviction and/or legal issues
Helping you settle into your home, contacting utility suppliers, managing your home, and talking to your landlord/housing provider about issues such as repairs and rent
Advice on furnishing your home
Support accessing medical and specialist services, training, education, and leisure activities

How do I get support?

To access support you should visit Housing Support Link, here you will find more information on how to apply, from which point you will be referred onto the Supported Tenancies Service.

What happens next?

Once we receive your referral from the Housing Support Link and if you meet our criteria for support a support assessment interview will be arranged. This interview with a Supported Tenancy Officer is to obtain more information to allow us to assess your individual support needs. The support assessment interview will normally take place at an office close to where you live. However, based on your individual circumstances we can make other arrangements to suit you.

Once the support assessment interview has been completed we will let you know what support we can offer and the next steps.

If we cannot offer support we will explain our decision and try to direct you to another support service that may be better placed to support and assist you.

All the information that is given to a Supported Tenancy Officer is kept completely confidential in line with our Service Confidentiality Statement.

Why not get in touch on the number below and see for yourself how we can help. The staff will then take your telephone number and ring you straight back. This telephone number also has an answering machine after office hours.

You can also text us on 07966 31632.