Payments information
Salford Supporting People team currently make payments for over 50 providers in respect of Supporting People services which provide housing-related support to over 5,000 people.
Payments are made under two different types of contract:
Block gross contract
- Providers are paid the annual contract value in thirteen, four-weekly instalments. Payments are made in advance at the start of each payment period. Payments are made direct by BACS to the provider’s bank account.
- Payments do not normally vary; however payments will be adjusted if there is a change to the contract, for example, a reduction in units or a change in the annual contract value.
- Instalments for December and January are normally paid together as an eight-week payment, as are February and March.
Block subsidy contract
- Providers are paid a subsidy for every qualifying service user. Service users may qualify for subsidy if they receive housing benefit or if they have had a fairer charging assessment.
- Payments are made in advance, every four weeks, at the start of each payment period. Payments are made direct by BACS to the provider’s bank account.
- A schedule is sent at the same time as each payment, showing a breakdown of each service user’s subsidy payment, so that subsidy can be allocated to individual service users.
- Providers must tell us about tenancy changes to ensure that payments are accurate.
- An adjustment schedule is sent with the payment schedule showing retrospective changes where payments have been ended, added or amended.
- Providers must check and reconcile payments every month and tell us about errors or changes immediately.
- See documents below for further details.
Downloadable documents
- Payments policy (Adobe PDF format, 74kb)
- Salford Supporting People Payments Timetable 2011-12 (Adobe PDF format, 210kb)
- Housing Benefit consent form (Microsoft Word format, 145kb)
- Request for fairer charging assessment (Microsoft Word format, 206kb)
- Appeal against assessed charge (Adobe PDF format, 29kb)
- Subsidy process (Adobe PDF format, 63kb)
- Subsidy map (Adobe PDF format, 405kb)
- Client change notification form - one client (Microsoft Word format, 45kb)
- Client change notification form - several clients (Microsoft Excel format, 205kb)
- Information sharing protocol (Adobe PDF format, 84kb)
If you are unable to view documents of these types, our downloads page provides links to viewing software.
This page was last updated on 19 April 2011














