User satisfaction survey - 2004 archive
We conduct an independent exit survey for visitors to this website. The following table shows results from June 2004 when the survey commenced.
| 2004 | Did you find the information you were looking for? ('Yes' answers) | How satisfied were you with the clarity of information presented? ('Very satisfied') | Will the website be for your first port of call next time you need the council? ('Yes' answers) |
|---|---|---|---|
| December | 73.3% | 45.5% | 69.1% |
| November | 71.8% | 46.6% | 68.4% |
| October | 69.9% | 45.7% | 65.2% |
| September | 70.0% | 38.8% | 56.6% |
| August | 71.5% | 39.4% | 62.3% |
| July | 75.0% | 42.2% | 60.3% |
| June | 65.7% | 39.6% | 52.9% |
Archived figures for 2005 are also available.
This page was last updated on 25 January 2012
