Our values

Salford City Council’s future is bright: we’re involved in a huge number of radical and innovative projects that will make a real difference to local people’s lives.

We are now developing a set of value statements that represent the type of organisation we are working consistently towards. These clear statements will guide the way we work, share ideas, behave and respond to you, our customers.

We want to become an organisation that is recognised for ‘making it happen’, where our inclusiveness, customer focus and clear vision are our key strengths.

If you think that we are failing to live and breathe these values in the way we work, please tell us.

Values

Passion and commitment

• we are innovative
• we are enterprising
• we are adventurous
• we have empathy

This value is about our city, this is what you will see:

• we show creativity and a pioneering spirit
• we make it happen: we solve problems
• we are brave and bold in delivering on our problems
• we are caring and understanding of others' circumstances

Customer focus

• we are accessible
• we are responsive
• we strive for high quality
• we place a value on partnership

This value is about our operations, this is what you will see:

• we try to make it easy for everyone to contact us
• we listen and act
• we do the best we can
• we work well within teams and with others

People at its heart

• we want to raise aspirations
• we celebrate diversity
• we value staff
• we set a good example
• we care for those in need

This value is about our people, this is what you will see:

• we show ambition for the future
• we respect people of every ability, status and background
• we invest in, develop and praise our staff
• we take our responsibilities seriously
• we support those in difficulty in our community

Integrity

• we value honesty
• we value openness
• we value probity and fairness

This value is about our governance, this is what you will see:

• we are transparent in our actions and decisions
• we are upfront in all our dealings
• we do things properly and decently

This page was last updated on 3 October 2009