We want to make sure that landlords in Salford provide an excellent service to their tenants.
If you have a complaint about your social home, or in other words home owned by a Registered Housing Provider (Housing Association) then you should raise this with your housing provider first.
You should report the complaint through your housing providers usual complaints/report it system and work with them to try to solve the problem.
If you are unhappy with the response you received from your housing provider you should make them aware of this, so they have the chance to decide what to do.
If you are still unhappy you can report the problem to the council, using the report it link below or you can contact the Housing Ombudsman.
We deal with complaints under the Housing Act 2004.
You can report anti-social behaviour here.
See our standards in Salford page where you can download documents which set out the standards that need to achieved in private rented accommodation.
For further advice relating to housing issues see:
If you wish to make a complaint to us regarding any of the issues above please use our form.
Make a complaint about a rented property
Or you can use the form below to report an empty property
This page was last updated on 10 May 2024