Cloud coffee and chat

Need help? Join us for a cloud coffee and chat

You can now book a coffee and chat appointment in a new and different way, with the option to book a face to face appointment or a cloud coffee and chat video call.

We have also opened up our appointments to make them bookable on the same day as well as being able to book appointments in advance.

Along with booking appointment in our Gateways we have recently added two new venues to our coffee and chat booking system so you can now book in at both Little Hulton and Irlam Library.

It’s really easy to book a session on the link below. So, if you need help with rent or council tax, are struggling with money or simply don’t know where to turn, get in touch so we can help you become better off. Our advisors provide support on council tax, business rates and benefits or we can help put you in touch with a wide range of services that can help you such as housing, health and well-being and digital support.

This service has the added bonus of offering a text type service that our advisors would be happy to show you how to use.

Book your 30 minute session with your local Gateway representative, choosing a date and time to suit you.

Book your coffee and chat session

You will receive a confirmation email with details of how to join your meeting if you would like to attend online. The call will be over Microsoft Teams but you don’t need to have the app if you’re using a laptop or desktop computer - you’ll just need to click on the weblink as a guest from any device which has either Google Chrome or Microsoft Edge. If you are using a mobile device, you will need to download the Microsoft Teams app in advance, then follow the same instructions to join the meeting. 

As well as face to face sessions there is also a BetterOff benefits and employment portal where you can find out if you’re entitled to benefits and apply for them online. At the click of a button, you can also find jobs, childcare, and information on debt or money management. Find out more on our BetterOff in Salford page.

This page was last updated on 22 August 2023

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