How do you apply for help from Salford Assist?

Applying is easy. We just need you to complete an application form and meet some simple criteria. You will need to:

  • have a six month local connection with Salford
  • show you don't have access to sufficient income or savings or receive a qualifying means tested benefit
  • be prepared to apply for support from other agencies where appropriate

It’s really important to include the following when submitting an application form:

  • proof of identity and you are over 16 years old
  • a recent bank statement (from the last four to six weeks)
  • a copy of any entitlement/delays to benefits letters

For further advice and information you can call a member of the Salford Assist Team on 0800 694 3695.

How to submit your application form for Salford assist (form located at the bottom of the page)

Completed applications can be emailed to

You can also give them to the Customer Service Team at one of the Gateway centres, Irlam Library or Broughton Hub. Gateway centres are located in Eccles, Pendleton, Swinton and Walkden.

Scan Zone

Scan Zone

If you’re applying for help from Salford Assist you can submit your application and any supporting documents by visiting one of our Scan Zones. Scan Zones are located in all the Gateways and Broughton Hub, they are touch screen, tablet devices that allow customers to self-scan documents.

Read more about Scan Zones 

Council Tax Support

If you are liable to pay council tax in the Salford City Council area you may be able to get temporary help with your council tax in accordance with the terms of Section 13A of the Local Government Finance Act 1992.

Apply for discretionary council tax support

Downloadable documents

If you are unable to view documents of these types, our downloads page provides links to viewing software.

This page was last updated on 18 September 2019

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