The current portal will be closed down from 31 October 2019.
From 1 November 2019 you will need to start using your new log in details, these will be emailed to you directly.
The new landlord portal will provide you with many benefits including 24/7 access to:
In future, if you have a query, there will be no need to wait on hold to speak to someone during office hours as all information will be available online.
As part of our digital first customer strategy we need to ensure everyone has access to our online landlord portal. This is really important because soon we will no longer post out paper schedules, benefit entitlement notices or be able to offer telephone assistance.
If you haven’t already registered for the new portal then please make sure you complete the form below.
The landlord portal allows private and social landlords, who receive housing benefit payments for their tenants to:
Unfortunately, the landlord portal does not work with Safari browser. This product is only supported on Chrome or Internet Explorer 11.
If you do not have an account you can request one below.
Complete the access issues form.
This page was last updated on 11 October 2019