Please read this information very carefully before making an application.
If you have received a notification to self-isolate from NHS Test and Trace on or after 28 September 2020 you may be eligible for a test and trace support payment of £500.
You can apply for a Test and Trace support payment if you can demonstrate that ALL six of the following criteria apply to you:
- I have received an NHS Test and Trace notification on or after Monday 28 September 2020 either because I have tested positive for coronavirus or have recently been in close contact with someone who has tested positive.
- I have responded to messages received from NHS Test and Trace (by email, text, letter or phone call) in which I have provided my contact details and where I tested positive, and the details of my contacts.
- I am currently employed or self-employed.
- I am unable to work from home.
- I will lose income during the period that I am required to self-isolate.
- I am currently in receipt of Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.
Discretionary payments
If you meet criteria 1 to 5 but you do not meet criteria 6 you can be considered for a discretionary payment.
This is if you are on a low income and you pay rent or a mortgage for the property you live in.
You can use the same application form to apply for a discretionary payment.
Support from Salford City Council during coronavirus
Whether you’re eligible for this support payment or not, if you need help, you can call our Spirit of Salford helpline. It’s been set up to help residents on the different issues they may be facing at the moment.
Before you start your application
You will also be asked to give information about your employment or self-employment so we can check that you cannot work from home and that you will lose income because you are self-isolating.
At the end of the application form, you will be asked to upload documentary evidence to support your application.
Do not start your application until you have all your evidence ready as you cannot add it once it has been submitted.
You can upload PDF and Microsoft Word documents and photographs/images of documents.
Required evidence
This is the evidence you will need to have ready. Please note that we cannot consider your application without all of this:
- Your notification from NHS Test and Trace asking you to self-isolate (this will include a Unique 8 digit ID number and must have been sent to you on or after Monday 28 September 2020). Please note this is different to the 12 digit reference number from the NHS to provide to employers.
- Your most recent bank statement.
- If you are employed - proof of your employment, for example your most recent pay slip.
- If you are self-employed, evidence of your self-assessment returns, trading income and proof that your business delivers services which cannot be undertaken without social contact.
Who is not eligible?
You will not be eligible for the scheme if you:
- Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period).
- Continue to receive full wages while you self-isolate if you are furloughed
- Can work from home during a period of self-isolation.
- Are no longer required to self-isolate i.e. your period of self-isolation ends before the Test and Trace Support Payment Scheme launches on 28 September 2020.
- Have not received a notification from NHS Test and Trace telling you to self-isolate.
- You have not responded to messages received from NHS Test and Trace (by email, text, letter or phone call) in which you have been asked to provide your contact details, where you tested positive, and the details of your contacts.
Apply for the Test and Trace support payment