Urgent action required if you’re from the EU, Iceland, Liechtenstein, Norway or Switzerland and receive or applying for Housing Benefit or Council Tax Reduction but don’t have settled/pre-settled status
Please read this information very carefully before making an application.
You can apply for a Test and Trace support payment if you can demonstrate all five of the following criteria.
If you meet criteria 1 to 4 of the above but you do not meet criteria 5 you can be considered for a discretionary payment.
You will need to demonstrate that all four of the below criteria apply to you
Whether you’re eligible for this support payment or not, if you need help, you can call our Spirit of Salford helpline. It’s been set up to help residents on the different issues they may be facing at the moment.
You will also be asked to give information about your employment or self-employment so we can check that you cannot work from home and therefore will lose income because you are self-isolating.
At the end of the application form, you will be asked to upload documentary evidence to support your application.
Do not start your application until you have all your evidence ready as you cannot add it once it has been submitted.
You can upload PDF and Microsoft Word documents and photographs/images of documents.
This is the evidence you will need to have ready. Please note that we cannot consider your application without all of this:
Your child’s eight-digit NHS Test and Trace ID number (This is where your child has received notification directly from NHS Test and Trace telling them to self-isolate)
A communication from your child or young person’s education or childcare setting confirming that they have to self-isolate. This is for children or young people who have been told to self-isolate by their education or childcare setting because they have been identified as a close contact of someone who has tested positive.
A screenshot of a young person’s NHS COVID-19 App notification telling them to self-isolate AND evidence that the young person has an Education, Health and Care Plan. This is for young people aged 16 to 25 who have additional support needs and who has been notified to self- isolate by the NHS COVID-19 APP.
Your application will be checked with your child or young person’s education or care setting.
What are Test and Trace support payments?
The Government has set up the Test and Trace support payment scheme to help residents whose earnings are affected by staying at home and isolating for 14 days. Eligible residents can apply to their Local Authority for a one off Test and Trace support payment of £500.
Can I have my application backdated?
Your child or young person must have been told to self-isolate on or after Monday 8 March 2021. Applications can be backdated to this point if the application is made up to six weeks (42 days) after the child or young person was told to self-isolate and the parent or guardian meet all the other eligibility criteria (for the main or the discretionary scheme).
Can more than one parent/guardian apply for this payment?
Parents and guardians who are not legally required to self-isolate can make one application per household for the child or young person’s self-isolation period.
What happens if I have two or more children who have been told to self-isolate?
One parent or guardian per household may apply for the child or young person’s self-isolation period. This means that a parent or guardian can claim more than once provided their child or young person’s self-isolation periods do not overlap. This applies irrespective of whether the parent or guardian is claiming twice for the same child, or for two or more children.
Can I make more than one claim?
You can claim more than once if your child/young person is told to self-isolate multiple times. This is as long as you meet the eligibility criteria for each claim and the periods do not overlap.
Can I apply after my child or young persons period of self-isolation has ended?
You must make your application within 42 days from the first day of your self-isolation period if you meet the eligibility criteria.
Is a Test and Trace support payment taxable?
Yes, the support payment will be subject to income tax but will not be subject to National Insurance contributions. Tax will not be deducted from the payment itself. You will need to declare the payment to HMRC.
Can my bank take the payment to pay my overdraft?
You should contact your bank and ask to make a ‘first right of appropriation of funds order’ to prevent the payment being used to pay your overdraft.
Can I get a payment if I have two jobs and I can only do one from home?
If you have two part-time jobs and you continue to be paid a full wage by one employer but the other employer is not paying you whilst you take time off work to care for your child or young person for their period of self-isolation, then you may be eligible for a Test and Trace Support payment if you meet all the eligibility criteria.
Does the payment impact existing benefit entitlements?
No, the payment does not affect existing entitlements to:
The payment will also be disregarded as income for the purposes of tax credits.
How long is the scheme open for?
The closing date for applications is 31 March 2022.