Changes to Register Office services because of coronavirus

The Register Office is maintaining some safety measures whilst providing services to all our customers. It is still advisable to wear face coverings when entering the building and moving in communal areas as our offices can be very busy.

We will still be providing hand sanitisation and strongly advise customers use this. There will also be ventilation which will include open windows.

Attendance at the Register Office is strictly by appointment only.

Death registrations

Due to the Emergency Coronavirus Act 2020 from Monday 30 March 2020 all appointments will now be completed by telephone. There will be no access to the Register Office in person. This will be changing 25 March 2022 and further updates will be provided in due course.

You should still ring to make an appointment on 0161 793 2500. The Registrars’ will telephone you on the date and time of your appointment to take some information to complete the registration. If you require death certificates you can pay over the phone with a debit/credit card at the time of your appointment. The certificates will be posted out to you by first class mail.

The paperwork for the funeral will be sent directly to your undertakers.

If you are applying for a certified copy for a recent death or the initial certificate after an inquest has taken place, please call 0161 793 2500.

Please be aware deaths still need to be registered within five days from the date of death.

You will need to contact the hospital or your GP to confirm that the medical cause of death certificate will be scanned to the Register Office before you attend your appointment to register.

All medical cause of death certificates will now be received by email and scanning and should be sent to registeroffice@salford.gov.uk. We will advise you further when you make your appointment.

If the death has been referred to the coroner, you need to ensure the paperwork is ready before making your appointment. Please see our web pages for more information on the procedure for registering a death.

Wedding and civil partnership ceremonies

Some control measures will be in place to limit any risk to customers and staff which will include advice to wear face masks on entrance and in communal areas and to hand sanitise on entrance/exit. If you have covid symptoms you will not be permitted entrance.

There will still be ventilation with open windows within the building. However, we are pleased to inform our customers that a full ceremony with readings and music if desired is now permitted. If you wish to be given away and make a formal entrance during your ceremony you may do so. Please see below specific information for ceremonies held at the Town Hall in Swinton and for Approved Venues across our city.

If you have any concerns about your ceremony, please email marriages@salford.gov.uk and our registrars can discuss options with you. We strongly advise that any ceremonies due in 2022 could still have safety measures or government restrictions in place and Salford Register Office will be committed to ensuring all control measures are adhered to, ensuring the safety of our staff and customers. Please do not contact us at this time if your ceremony is over three months as we need to prioritise those couples who have an imminent ceremony date.

We understand this may be disappointing still for our customers and would advise you to be very cautious about booking your ceremony during this time as a deposit payment will be required to secure your ceremony date which is non-refundable.

Ceremonies at the Town Hall

From 1 April 2022 the Ceremony Room at the Town Hall will return to full capacity of 60 persons (including bride/groom/civil partners and witnesses). The limit of 60 people cannot be exceeded and therefore if any other guests arrive, they will not be permitted entrance into the Register Office. Until the 1 April 2022 the limit of attendees will remain at 40 people.

We are committed to ensuring the safety of all our customers and staff and will still have some safety measures in place that will facilitate larger ceremonies to go ahead.

It is still advisable to wear face masks when entering the Register Office and accessing communal areas as there may be high volumes of customers in the building. There will be hand sanitisation available also which we will invite you to use.

To reduce any risks there will be open doors and ventilation.

If you or any guests are displaying any symptoms of covid you will not be permitted entrance.

This is in consultation with Salford Public Health and Salford City Council.

All guests (including the bride/groom/civil partners) will be guided into the room by the Registrar. We will allow any separate entrance by the bride/groom/civil partners and bridesmaids or pageboys. You may now also choose your vows and enhance your ceremony with a reading. You can also have music for the entrance and signing the signing of the schedule and photographs. You must notify us if you wish to include these options by completing your ceremony checklist. We cannot allow any additional guests into the Ceremony Room under any circumstances. Any additional guests will not be permitted into the Town Hall.

If you have any concerns regarding your ceremony, please email marriages@salford.gov.uk and we will respond as soon as possible.

Ceremonies at approved premises

Venues may still operate their own safety measures which may include a restriction in numbers, the wearing of face masks etc. 

You should check with your venue on what guidelines are in operation.

You can now have a choice of ceremony and vows and include readings or poetry. You will need to notify the Registrar in advance if you wish to do this, by completing your ceremony check list.

It is still advisable that all guests at the ceremony should still wear facemasks in communal areas to further protect all in attendance.

New bookings

For any new ceremony bookings within the city of Salford whether it is at one of our venues (subject to venue availability) or the Town Hall.

You should be aware any future ceremony bookings may be subject to change in accordance with any government guidelines issued and Salford Register Office cannot be held responsible for these changes.

You can also make a provisional booking to secure your date and time if you desire. Please see our ceremony pages for more information.

Notices of marriage/civil partnership

We are experiencing a high level of demand for notice appointments. Please keep checking our online booking system for availability to make your appointment to give notice when your ceremony date is within 12 months.

If you have made a provisional booking you can make an appointment with us online if you live in the Salford area and your ceremony date is within 12 months. Your provisional booking form will confirm the dates when you can make an appointment.

If your ceremony is taking place outside the city of Salford, you should check with the Register Office of that district prior to making an appointment at Salford.

We will be unable to refund your notice fee, if you make an appointment at Salford to give your notice, and your ceremony cannot go ahead within another area.

We are very busy with notices and are prioritising those customers with ceremony dates that are imminent. If you cannot get an appointment and you need to urgently give your notice, please email marriages@salford.gov.uk

Please see our legal requirements page for more information on what you need to give a notice of marriage or civil partnership.

Churches and religious buildings

If you require a Registrar from Salford Register office to attend your ceremony at a religious building, please make an appointment to book your notice of marriage. You can book an appointment online. Please check the availability of appointments ensuring you book this at the earliest opportunity within 12 months of the date of your ceremony to avoid disappointment.

Where a Registrar is required to attend these buildings there will be certain control measures in place including the need for our Registrars’ to maintain their distance at all times. You should also check if there are further measures and restrictions in place at the building.

If you do not require a Registrar to attend and you have been advised to give a notice of marriage, please ensure you check availability for appointments and book in advance of your ceremony date, to avoid disappointment as there is a high demand for this service at present.

Please see our ceremony pages for more information on the legal requirements for getting married in a church/religious building.

Birth registrations

You can make an appointment to register the birth of your child online. Or telephone 0161 793 2500 if you are unable to use the online appointment system.

You can only register your child at Salford Register Office if you child was born in the city of Salford or the child was born in either Bolton or Manchester and the mother lives in the city of Salford.

Some safety measures will remain in place, and it is advisable to wear face masks on entrance and in communal areas. Hand sanitisation will also be in place. If you do have symptoms of covid you will not be permitted entrance into the building.

Please be aware we have a strict appointment system, and should you arrive late we cannot guarantee you will be seen and therefore you may be asked to make another appointment.

We are operating a one-way system for your safety and therefore when you have completed the registration, you will be shown where to exit.

Booking information

When you book your appointment, you will be sent confirmation of your date and time and what to bring with you to the appointment.

Please see our how to register a birth page for more information and what you will need to provide at your appointment.

British citizenship ceremonies

Group public ceremonies will resume from the 5 April 2022. This will allow our customers to attend a ceremony, with ONE guest and the full ceremony procedures will be re-introduced including a welcome ceremony and the playing of the national anthem.

We will still be operation some safety measures including the advice to wear facemasks in communal areas and hand sanitise. There will also be ventilation including open windows.

Group ceremonies will be offered weekly at the Town Hall, in the Ceremony Room until further notice. This will avoid any delays in the granting of British Citizenship and ensure all our applicants complete their journey for British Citizenship within the legal times.

If you cannot attend the group ceremonies, you can book a private ceremony for an additional fee. Please see our webpages for further information.

If you have any queries, please email registeroffice@salford.gov.uk

Applications for certificates

For copy certificates you will need to apply online or by telephone. We are currently not offering this service by applying in person at the Register Office.

The online application form for a copy certificate is the quickest and easiest way to apply.

For priority applications where you have applied before 3pm these will be processed and posted first class the same day. If you have applied after this time your application will be processed the next working day and posted first class.

All certificates will be processed and posted out within our current timescales which are seven working days for the standard fee or 24 hours for the priority service. However, we cannot be held responsible for any delays due to postal delivery services.

Appointments at other venues

Appointments at Broughton Hub and Salford Royal Hospital will no longer be available until further notice.

This page was last updated on 9 March 2022

Births, marriages and deaths

Rate this page