Discounts and exemptions

A full council tax bill is based on two adults over 18 years of age living in a property. 

Spouses and partners who live together are jointly responsible for paying the bill. In certain circumstances, the bill may be reduced or some homes may also be exempt from council tax. This will depend on why a property is empty or if the occupants are disregarded for council tax purposes. For example if you live alone you can claim for a 25% single person discount by using the link below. You may also qualify for one of the discounts listed in the category further down the page and should apply accordingly.

Apply for a single person discount

If your circumstances have changed and you are no longer the sole occupier please let us know by completing the following form.

Cancel your single person discount

For further information see GOV.UK and the details below.

Discounts and exemptions which may apply if more than one adult lives in the property

Second homes

If you must occupy a specified second home as part of your contract of employment, for example a school caretaker or pub landlord, you can claim for a discount of 50%. You can enquire about this using our online form.

Apply for a second home discount

Family annexes

If you currently have an annexe which a family member lives in you can claim for a 50% discount on the annexe.

If a non-family member lives in the annexe the discount will not apply. Some annexes are already exempt from council tax and these will not be affected by the discount and will continue to be exempt.

You can enquire about this by using our online contact form.

Contact us about your annexe

Flood support schemes

The government has announced a flood support scheme to assist council tax payers to recover from the adverse weather since 1 December 2013. Details of the scheme can be found on the GOV.UK website. Please contact us if you feel you meet the criteria as you may qualify for a council tax discount. 

Contact us about this

Students

You may qualify for a discount on your council tax bill, if you or the other people in your property are students. You will need to meet certain criteria to qualify.

Qualifying for a student discount
You can qualify for a student discount if you are:

  • studying on a full time course with a college or university for at least one academic year. The course must consist of at least 21 hours per week of study, tuition or work experience.
  • under 20 years of age and studying on a course of further education for at least three months. The course must consist of at least 12 hours per week of study, tuition or work experience.

You will not qualify for a student discount if there are two or more adults living in the property who are not students. 

Apply for a student discount

Apprentices, youth training trainees and school and college leavers

You may qualify for a youth trainee discount, if you are under the age of 25 and undertaking a course on an approved training scheme such as TCT, Options, Future and Next Step.

Apply for an apprentice or youth trainee discount

People in prison or detention centre

People in prison (except those in prison for non-payment of council tax or a fine). The prison or detention centre will be contacted to verify this before a discount can be awarded.

Apply for a person in detention discount

People who have a severe mental impairment

To qualify for the Severely Mentally Impaired discount you must be entitled to one of the following benefits: 

  • Incapacity Benefit (short-term or long-term rate)
  • Employment and Support Allowance
  • Attendance Allowance
  • Severe Disablement Allowance
  • An increase in Disablement Allowance where constant attendance is needed
  • Disability Living Allowance (high or middle rate care component)
  • Standard or enhanced rate of the daily living component of Personal Independence Payment (PIP)
  • Armed Forces Independence Payment (AFIP)
  • Working Tax Credit (disability element) 
  • Constant Attendance Allowance
  • War Pensions Unemployability Supplement
  • Industrial Injuries Disablement Benefit
  • Income Support including a disability premium because of incapacity for work

Apply for a severely mentally impaired discount

Careworkers

Careworkers providing care on behalf of an official or charitable body, or introduced by a charitable body:

  • are resident in the property of the person being cared for or at the property provided by, or on behalf of that organisation
  • are engaged or employed for at least 24 hours a week and should be earning no more than £44 per week.

Apply for a carers or unpaid carers discount

Care homes or in hospital

If you are a nursing home or care home patient who permanently lives in a residential care home, nursing home, mental care nursing home or a high care hostel as your main or only home, you will be able to apply for an exemption.

Apply for a care home or in hospital exemption

Empty properties 

Unoccupied and substantially unfurnished property discount

You can claim a 50% discount for the first two calendar months that a property is unoccupied and substantially unfurnished.

Apply for an unoccupied or unfurnished property discount

The full charge will become payable once a property has been unoccupied and substantially unfurnished for more than two calendar months.

A premium of 50% will be applied to the charge if the property remains unoccupied and substantially unfurnished for more than two years.

Please visit Empty Property team if you need advice about bringing the property back into residential use.

Unoccupied properties requiring or undergoing major repair or structural alterations discount

If a residential property is empty and needs structural alterations or major repairs to make it habitable you can claim for a 10% discount for a period of up to 12 months. After this period, the full charge will become payable. A property which is being modernized eg replacing kitchen units will not meet the criteria for this discount.

Examples of structural alterations or major repairs that we will consider include:

  • Major repairs to roof structure or to the chimney stack (not re-tiling)
  • Rebuilding an external wall
  • Repairing or renewing foundations or underpinning substandard foundations
  • Replacing defective solid floors or floor joists
  • Replacing staircase, ceiling joists or defective walls
  • Repairs following fire or flood damage
  • Building or removing property extensions
  • Modifying the internal layout with the removal or creation of walls

Apply for a major repair or structural alterations discount

Owned or leased by a charity

Exempt for up to six months.

Apply for the owned or leased by a charity exemption

Former occupant now deceased

A property that is part of a deceased's estate may be exempt from council tax from the date of death until probate or letters of administration have been granted.

Apply for the former occupant now deceased exemption

Left empty by a student owner, who live elsewhere to carry out their course

Enquire about this

Repossessed properties (in possession of the mortgage lender)

Enquire about this

Empty because the law has said it must not be lived in

Enquire about this

Waiting to be occupied by a minister of religion

Enquire about this

The responsibility of a bankrupt’s trustee

Enquire about this

Other discounts and exemptions 

Student halls of residence 

Enquire about this

Armed and visiting forces accommodation

Enquire about this

An empty caravan pitch or houseboat mooring

Enquire about this

Where at least one person has diplomatic, commonwealth or consular privilege or immunity

Enquire about this

How to apply 

Conditions apply to each category noted above. Please complete the appropriate online application form. If any further information is required in support of your application for a discount we will contact you to advise on the evidence you will need to provide in order to make a decision on your application.

You must inform us as soon as possible if your bill shows any discounts and there has been a change in your circumstances, which may affect your Council Tax Account. If you do not inform us of any changes we may take court action against you.

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This page was last updated on 21 September 2017

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