We have set our website service standard at 99% availability.
Whilst we intend that this service should be available 24 hours a day, seven days a week, it is possible that on occasion it may be unavailable for very short time periods to permit maintenance or other development activity to take place.
If for any reason we have to interrupt the service for longer periods than we would normally expect, we will endeavour to publish in advance details of such activity on the home page.
Actual performance data for previous months is available:
| Period | Availability | Standard met? |
|---|---|---|
| August 2017 | 99.99% | Yes |
| July 2017 | 99.96% | Yes |
| June 2017 | 99.87% | Yes |
| May 2017 | 99.98% | Yes |
| April 2017 | 100% | Yes |
| March 2017 | 99.88% | Yes |
| February 2017 | 99.85% | Yes |
| January 2017 | 99.50% | Yes |
| December 2016 | 99.63% | Yes |
| November 2016 | 99.88% | Yes |
| October 2016 | 99.98% | Yes |
| September 2016 | 99.86% | Yes |
| August 2016 | 99.82% | Yes |
| July 2016 | 98.78% | No |
| June 2016 | 99.08% | Yes |
| May 2016 | 99% | Yes |
| April 2016 | 99.72% | Yes |
| March 2016 | 99.77% | Yes |
| February 2016 | 99.86% | Yes |
| January 2016 | 99.26% | Yes |
| December 2015 | 99.16% | Yes |
| November 2015 | 98.19% | No |
| October 2015 | 99.76% | Yes |
| September 2015 | 99.43% | Yes |
| August 2015 | 99.59% | Yes |
| July 2015 | 98.47% | No |
| June 2015 | 99.75% | Yes |
| May 2015 | 99.98% | Yes |
| April 2015 | 99.96% | Yes |
| March 2015 | 99.97% | Yes |
| February 2015 | 98.94% | Yes |
| January 2015 | 99.95% | Yes |
| December 2014 | 99.97% | Yes |
| November 2014 | 99.60% | Yes |
| October 2014 | 99.83% | Yes |
| September 2014 | 99.97% | Yes |
| August 2014 | 99.97% | Yes |
| July 2014 | 99.97% | Yes |
| June 2014 | 99.98% | Yes |
| May 2014 | 99.91% | Yes |
| April 2014 | 99.97% | Yes |
| March 2014 | 99.86% | Yes |
| February 2014 | 99.83% | Yes |
| January 2014 | 99.81% | Yes |
| December 2013 | 99.97% | Yes |
| November 2013 | 99.49% | Yes |
| October 2013 | 99.92% | Yes |
| September 2013 | 98.50% | No, due to scheduled maintenance |
| August 2013 | 99.90% | Yes |
| July 2013 | 99.73% | Yes |
| June 2013 | 98.84% | Yes |
| May 2013 | 99.78% | Yes |
| April 2013 | 99.88% | Yes |
| March 2013 | 99.81% | Yes |
| February 2013 | 99.93% | Yes |
| January 2013 | 99.91% | Yes |
Our web server availability is independently monitored for us by ipPatrol.
ipPatrol check the availability and response time of our servers as well as any status codes returned. Their servers talk to ours at protocol level and check that they are functioning correctly.
This page was last updated on 8 September 2017