Salford Housing Options Point (SHOP)

Salford Housing Options Point (SHOP) is Salford's one-stop shop for all aspects of housing advice.

We offer advice and assistance on housing and housing related issues such as:

• Housing advice and options tailored to your specific housing needs and circumstances
• Assistance with rehousing options and with bidding on the council's allocations system
• Mortgage arrears and mortgage repossession
• Rent arrears and rent repossession
• Problems with debts and unaffordability of accommodation
• Disrepair and landlord/tenant disputes
• Private sector accommodation including access to Salford's Rental Bond Scheme
• Housing related floating support to help maintain your tenancy
• Accessing housing resettlement grants

The service is free, impartial and confidential. Housing options assessments will be conducted in private interview rooms and where necessary a same sex officer will be available to offer advice. The housing options service is able to offer interpreters and signers where required.

Education, training and employment

Do you need help and support with looking for work and training but don't know where to start?

If so, we can help!

We will support you with trying to access:

• Education opportunities in Salford and Greater Manchester
• Access to training to increase your chances of finding work
• Links with other services to find the right job for you

As part of our service you will also get:

• Help with debt problems
• Training on managing your money
• Information on how getting in to work may increase your income
• Healthy lifestyle awareness sessions with the NHS

If you want to find out more about this service and the support that may be available to you where you live, please see contact details below.

Contact details

Salford Housing Options Point
7 Wesley Street
Swinton
M27 6AD

Email: housing.advicecentre@salford.gov.uk

• 8.30am to 4.30pm on Monday, Wednesday, Thursday and Friday
• 1pm to 4.30pm on Tuesday

If you need emergency accommodation outside our opening hours, please contact the out of hours team on 0161 794 8888.

If you have a housing related problem, further advice can be found at Shelter, the housing and homelessness charity.

This page was last updated on 5 November 2018