Salford Housing Options Point (SHOP)

Salford Housing Options Point (SHOP) is Salford's one-stop shop for all aspects of housing advice.

We offer advice and assistance on housing and housing related issues such as:

• Housing advice and options tailored to your specific housing needs and circumstances
• Assistance with rehousing options and with bidding on the council's allocations system
• Mortgage arrears and mortgage repossession
• Rent arrears and rent repossession
• Problems with debts and unaffordability of accommodation
• Disrepair and landlord/tenant disputes
• Private sector accommodation including access to Salford's Rental Bond Scheme
• Housing related floating support to help maintain your tenancy
• Accessing housing resettlement grants

The service is free, impartial and confidential. Housing options assessments will be conducted in private interview rooms and where necessary a same sex officer will be available to offer advice. The housing options service is able to offer interpreters and signers where required.

Contact details

Salford Housing Options Point
7 Wesley Street
Swinton
M27 6AD

Email: housing.advicecentre@salford.gov.uk

• 8.30am to 4.30pm on Monday, Wednesday, Thursday and Friday
• 1pm to 4.30pm on Tuesday

If you need emergency accommodation outside our opening hours, please contact the out of hours team on 0161 794 8888.

If you have a housing related problem, further advice can be found at Shelter, the housing and homelessness charity.

This page was last updated on 22 February 2019