Time to Talk
‘Time to Talk' is a mediation service offered by Salford City Council to young people aged 16 to 25 and their families.
What is mediation?
- Mediation is a way of talking through any problems you have
- Mediation can improve communication at home and stop you from losing your accommodation
How does it work?
- Two mediators will be involved in your case and will make appointments to see you
- Anyone involved with the problem will be given their own appointment time to see the mediator
- You can arrange appointments for anywhere you feel comfortable and safe
- The mediator will listen to everyone without judging who is wrong or right
- The next step will be for the mediator to arrange for everyone involved with the problem to meet up
- At this meeting everyone will get the chance to speak and hear how the situation is from the other person's point of view
- After this, the mediator will work with everyone involved to produce an agreement that everyone accepts
- Everyone will sign this agreement and will be given a copy
What situations does mediation work well for?
- An argument with your parent or parents
- A disagreement about homework or house rules
- A breakdown in communication
- A disagreement about your life choices
- Problems between extended families or other relationships
Who can I talk to for further help?
Your first step should be to speak to your Housing Options advisor.
For more information, contact Salford Housing Options Point.