Government guidance on coronavirus and businesses

  • Everyone must wear a face covering in most indoor public places including theatres and cinemas, at large venues and events, and on public transport. There will be exemptions in venues where it is not practical to wear one, such as when people are eating, drinking or exercising. 
  • People should work from home if they can. Employers should discuss working arrangements with their employees.
  • From Wednesday 15 December, more measures will be in place, including details of the NHS COVID Pass on the NHS App becoming mandatory for entry to certain venues. Look out for more details, once this guidance is confirmed.

Latest government COVID-19 restrictions

All businesses should follow the principles set out in the working safely guidance.

Employers still have a legal duty to manage risks to those affected by their business. The way to do this is to carry out a health and safety risk assessment, including the risk of COVID-19, and to take reasonable steps to mitigate the risks you identify. The working safely guidance sets out a range of mitigations employers should consider including:

  • identifying poorly ventilated areas in the venue, for example by using a CO2 monitor, and taking steps to improve air flow in these areas
  • ensuring that staff and customers who are unwell do not attend the workplace or venue
  • providing hand sanitiser to enable staff and customers to clean their hands more frequently, and cleaning surfaces that people touch regularly
  • communicating to staff and customers the measures you have put in place

Settings in which face coverings are required must display signage or take other measures to ensure customers are aware of the requirement to wear a face covering on their premises where there is no applicable exemption or reasonable excuse.

Businesses are also encouraged to continue displaying NHS QR codes for attendees wishing to check in using the NHS COVID-19 app so they are alerted if there’s an outbreak and can take action to protect others, however this is no longer a legal requirement.


The NHS COVID Pass allows people to check their COVID-19 status and demonstrate they are at lower risk of transmitting to others through full vaccination, a recent negative test, or proof of natural immunity. Some places may ask for the NHS COVID Pass as a condition of entry.

We encourage organisations in certain settings to use the NHS COVID Pass as a condition of entry to reduce the risk of COVID-19. This will especially be the case in large, crowded settings (such as nightclubs) where people are likely to be in close proximity to others outside their household.

There are some settings where the NHS COVID Pass should not be used as a condition of entry to ensure access for all. This includes essential services and essential retailers which have been able to stay open throughout the pandemic.

More advice and guidance about working safely for businesses is available on GOV.UK.

If you have concerns about a business, please contact the council at

The GC Coronavirus Business Support Hub brings together key information for businesses.

If you would like to receive a business email update, please use our contact form to let us know.

Sector specific guidance is available to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic. There are guides for:

  • Construction and other outdoor work
  • Factories, plants and warehouses
  • Labs and research facilities
  • Offices and contact centres
  • Other people’s homes
  • Restaurants offering takeaway or delivery
  • Shops and branches
  • Vehicles

The guides are on the GOV.UK website.


If you would like guidance on how your business can operate safely, you can email

If your business is affected by the restrictions, you can find details of support available on our coronavirus pages.

This page was last updated on 13 December 2021

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