NHS Covid-19 QR code app

The NHS COVID-19 app has a number of tools to protect people, including contact tracing, checking into venues through an in-built QR code scanner, risk alerts by postcode, a symptom checker and test booking.

It’s now available across England and Wales, following positive trials in Newham, on the Isle of Wight and with NHS Volunteer Responders. The app, which is available to download on iPhone and Android, is part of the NHS Test and Trace service and NHS Wales Test, Trace, Protect service. It alerts people at risk of coronavirus, asking them to isolate before they potentially pass the virus on to others.

It will be a vital new support to both the English NHS Test and Trace service, and NHS Wales Test, Trace, Protect. Following trials and rigorous testing, the app has proven to be highly effective when used alongside traditional contact tracing to identify contacts of those who have tested positive for coronavirus.

The more people that do the right thing - by using the app, and self-isolating when alerted - the more we keep each other safe and stop infection rates rising. From launch, the NHS COVID-19 app will be usable by both English and Welsh users, meaning contacts between people in both countries can be detected and acted upon.


Some businesses in certain sectors are required by law to display an official NHS QR code poster at their venue. Further information on sectors which must comply with this legal requirement can be found on the GOV.UK guidance. This will make it easier for customers with the app to check-in and allow NHS Test and Trace to alert users and provide them with public health advice in the event of a coronavirus outbreak linked to a venue.

Businesses and venues that are not currently expected to maintain visitor logs are encouraged to display official NHS QR codes, if they have indoor areas where visitors are likely to be or sit-down in close contact for 15 minutes or more. By using the NHS QR code system, businesses will be helping to protect themselves and their customers from the impact of the virus.

Download information and support about the app

A short video for businesses about the app is available here:

A video for the public to explain how the app works is available here:

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