FOI - request information

Under the Freedom of Information (FOI) Act 2000, you do not need to have a particular reason for requesting information but you do need to be specific about what information you want.

The FOI Act gives a general right of access to all types of recorded information held by us. It sets out exemptions from that right and places a number of obligations on us.

Your request will be dealt with under FOI Act or the access rights applicable under other legislation, such as the Environmental Information Regulations 2004. The Environmental Information Regulations give statutory access to environmental information held by public bodies. Further information is available on the Information Commissioner's website.

If you would like to request information under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004 please use our online form.

Make a freedom of information request now

To send a request by post please send to:

  • Information Governance team
    Salford City Council
    Salford Civic Centre
    Chorley Road
    M27 5DA

The council may only withhold information if it falls under one of the exemptions in the act. 

How long will it take to get the information?

We will ask for clarification if we are unclear about your request. We will either provide the information you asked for within 20 working days or let you know if we:

  • do not hold the information you want, or,
  • if it is already publicly available where/who you can obtain it from, or,
  • if any fee/charge applies, or
  • if some or all of the information is exempt from disclosure and why

If some or all of the information you have requested is exempt it may take us longer than 20 working days to assess where the public interest lies but we will usually tell you how long we think this may take, within 20 working days.

Will there be a charge for this information?

There will normally be no charge for making a request for information. However, the council reserves the right to apply charges for any significant amounts of work or copying for requests for information included in the Publication Scheme.

For information requested outside of the Publication Scheme any charges will be calculated in accordance with the FOI Act 2000 fees regulations.  See the Information Commissioner’s Office website for more information. 

How will the information be provided?

Information will, if possible, be provided in a variety of formats, for example Braille, audio, different languages - upon request.

How to request your personal information

To access your personal information (known as a Subject Access Request) please see our data protection page for further details.

Downloadable documents

If you are unable to view documents of these types, our downloads page provides links to viewing software.

This page was last updated on 14 July 2020

Rate this page