Housing benefit and Council Tax Reduction

Housing benefit provides help with your rent, Council Tax Reduction provides help with your council tax.

The easiest and quickest way to make a new claim for housing and Council Tax Reduction is to do it online.

Once you have made your claim, you can check information about your housing benefit and Council Tax Reduction claim including, entitlement details and housing benefit payments online through your Salford customer account.

We are holding a number of advice sessions over the next few months and can help with any questions you have about a number of matters including housing benefit, council tax and housing options.

If you have been affected by changes to housing benefit from April 2013 and are struggling to pay your rent, you may be able to get a Discretionary Housing Payment (DHP) find out more. You need to submit your application as soon as possible so that we can consider your request.

Changes in your circumstances

If you are getting housing benefit and/or Council Tax Reduction, you must tell the council straight away if your circumstances change so that you continue to receive the correct amount. If you receive too much benefit you will have to pay this back. You can use the enquiry form below to report any changes to your circumstances or telephone us on the number below.

The council does not deal with claims for other benefits such as Income Support, Job Seekers Allowance or Universal credit - these are dealt with by the Department for Work and Pensions or your local Jobcentre Plus.

Please use our benefits enquiry form if you need to contact us.

Who to contact

Customer Services
Unity House
Chorley Road
M27 5AW
Map to this location
0161 909 6504

This page was last updated on 12 February 2015

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Salford City Council, Salford Civic Centre, Chorley Road, Swinton, Salford, M27 5AW   Telephone 0161 794 4711
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