Online council services
This page contains links to all council services which can be applied for, reported or requested via this website.
If you just want to pay a council bill online, visit our secure payment pages.
Stop online fraud
If you're making an online payment to the council, for example paying your council tax, please make sure that the website address starts with https://secure.salford.gov.uk.
You can also book and pay for leisure facilities online, this uses the following address https://leisure.scll.co.uk.
Emails from the council will come from either @salford.gov.uk or from one of our partners who deliver services on our behalf:
- Urban Vision: @urbanvision.org.uk
- Salford Community Leisure: @scll.co.uk
Fraudsters do register addresses that are similar to these to try to defraud people, please look out for slight variations of these council addresses. For more information on how to stay safe online see the Get Safe Online website.
Salford customer account
The online council tax service allows you to view your council tax account summary, payments made, planned instalments and special arrangements. You can also make a payment with your debit or credit card. You will need to sign up for an online customer account to access this service.
Services
Services available online have been grouped for ease of finding. Please select the most appropriate category for the type of service you are interested in:
Business related | Community and living | Children's Services | Environment and waste | Job related | Leisure related | Social care and health | Transport and streets | Forms and council publications | Email subscriptions and alerts
- Business and security grants
- Business directory
- Business rates - pay online
- Business rates relief - for charitable/non-profit organisations
- Contract Parking
- Land and premises for sale and to let (council-owned)
- Landlords - accreditation scheme
- Landlords - homes in multiple occupation
- Licence - animal movement
- Licence - boarding animals
- Licence - business - credit
- Licence - business - second hand goods
- Licence - car boot sales
- Licence - deal in game
- Licence - dog breeding
- Licence - exotic, dangerous or wild animals
- Licence - food business - approve manufacturers
- Licence - food business - registering
- Licence - hackney carriage (taxi)
- Licence - hairdresser
- Licence - house to house collection
- Licence - pet shop
- Licence - riding establishment
- Licence - scrap metal
- Licence - sex establishment
- Licence - street collection
- Licence - street trading
- Licence - Sunday trading notification
- Licence - tattooists, ear-piercing and electrolysis
- Licensing, sale of alcohol and club premises - comment on an application or complain about existing premises
- Market traders/stalls
- Marriage premises - application/registering
- Skip permits
- Anti-social behaviour - report online
- Benefit fraud - report online if you suspect someone of benefit fraud
- Benefits - download forms for council tax and housing benefits
- Benefits calculator
- Births, marriages and deaths - buy copy certificates/historical searches
- Building control regulation application form and notes
- Buildings - dangerous, open or derelict
- Bus passes (concessionary)
- Certificates - order and pay for copy birth/marriage/death certificates online
- Comment about an advertised licensing application - sale of alcohol, club premises, etc
- Complaints - how to submit a complaint online about council services
- Complain about licensed premises - club premises, sale of alcohol, etc
- Councillor - how to get elected - includes nomination form
- Council papers - agendas/meetings/reports
- Council tax - check your balance online
- Council tax payments - paying your council tax online
- Council tax and housing benefits - online forms
- Election agent - appointment
- Electoral registration form
- Fraud investigation - make a good call, report suspicions of fraud online
- Freedom of Information request
- General housing information and advice
- Hate crime - report online
- Heritage service discussion forum
- Home ownership - right to buy
- Housing and council tax benefits
- Housing application - furnished/unfurnished tenancies
- Housing benefit - help for new claimants
- Housing benefit overpayments- if you owe us money, you can pay it online.
- Internet and computer access
- Landlords' accreditation scheme
- LIFE IN Salford - council news for people who live or work in Salford
- Listed building - application for alteration or works
- Mayoral invitations
- Mayor's citizen award nomination form
- Planning application forms
- Political party registration
- Report a planning breach
- Vote by proxy - how to apply for a proxy vote at an election
- Voting - Armed Forces
- Voting from overseas - living overseas/abroad you may still be entitled to vote in the UK
- Voting - postal
- Witness support
- Children in entertainment
- Free school meals
- Home to school travel support
- Lledr Hall Outdoor Education Centre - booking forms
- Primary school places
- School transport assistance
- Secondary school places
- Allotments - defective, damaged or vandalised
- Bedbugs
- Bin (domestic rubbish) - emptying or replacement
- Bulky waste collection - interactive form
- Cockroaches
- Dogs - fouling, stray or packs, or missing
- Dog warden service
- Drainage, sewerage, flooding
- Dust or deposits
- Fly-tipping or dumping
- Graffiti - report graffiti for removal
- Grass - cutting
- Kerbside recycling - missed collection
- Litter - bin full or other problems
- Markets - application form
- Pests or vermin
- Pollution control - air, noise, light (not street lighting)
- Public health - cooling tower notification
- Public health - drainage
- Recycling facilities - report a problem or complaint
- Smells (not sewage related)
- Smoke
- Street litter [including street sweeping]
- Street litter bins
- Tree preservation orders - application form and notes
- Water pollution
- Weeds - removal
- Matrons/Chaperones licence application
- Paid work or work experience and school-aged pupils
- Performance/stage licences for school-age children
- Available jobs
- Leisure passes
- Library items - renewing/extending
- Mobile library
- Play equipment in parks - defective, damaged or vandalised
- Salford Street Atlas
- Adopting a child - request information pack
- Becoming a mentor - Youth Offending Team
- Health and Social Care enquiry form - request for advice
- Fostering
- Bridges and highway structures
- Graffitti complaint (bridges and structures only)
- Parapet - damaged
- Safety fencing - damaged
- Car parks
- disabled facilities not working, damaged or vandalised
- graffitti complaint
- damaged or vandalised
- lighting faults
- parking meter not working
- poor surface or worn lane markings
- Pay penalty charges online
- Countrified paths, bridleways and other rights of way
- Directional signs - poor way marking
- Diversions or notices - unofficial or misleading
- Fences or boundaries - damaged
- Path - poor surface condition
- Path flooded (surface water)
- Path obstructed or otherwise impassable
- Stile or gate - damaged
- Vehicle use - unauthorised
- Drainage, sewerage, flooding
- Drains - blocked (not private property)
- Gully - blocked
- Manhole or grid cover - damaged or missing
- Smells (foul sewage)
- Subway - flooded
- Surface water flooding (roads or pavements)
- Water main - burst
- Parking
- On street parking enforcement - parking fines
- Parking bays
- Parking permit - application
- Parking permits (blue badge)
- Parking tickets (penalty charge notices) - pay online
- Public rights of way - general
- Road debris or spillage (not mud on road)
- School crossing patrol - request
- Street Lighting
- Subway light
- Traffic sign or bollard (illuminated) - leaning, damaged, knocked over
- Traffic or parking problems
- Parking infringement (speed limits)
- Traffic problem - excess speed/noise/volume
- Traffic or road signs
- Advertisements - unofficially posted
- Street nameplates - missing, damaged, obscured
- Traffic or road signs - missing, damaged, obscured
- Traffic sign or bollard (illuminated)
- Traffic, warning lights, pelican crossings
- Pedestrian crossing lights - not working
- School or zebra crossing lights - not working/damaged
- Traffic signals - not working/damaged/poor timing
- Road adoption
- Road closures and diversions - permanent
- Roads or pavements - Dropped kerbs/crossover
- Roads or pavements - Temporary road closures
- Roads or pavements
- Collapse or subsidence (roads or pavements)
- Excavation works (utility or private)
- Flagstone or paving (cracked/missing/dangerous)
- Guardrail - damaged or missing
- Kerbstone - loose or damaged
- Obstruction (not traffic caused), eg overhanging tree
- Potholes or cracks (roads or pavements)
- Road markings - worn
- Skips - problem reports (existing placements)
- Traffic bollard (non-illuminated) - damaged
- Tree root - damaged
- Tree root - lifting pavement or flagstone
- Trees or hedges - overgrown (roads or pavements)
- Trip hazard (roads or pavements)
Email subscriptions and alerts
You can subscribe to receive regular emails about the following topics:
- eLife in Salford - latest Salford City Council news straight to your inbox (this is sent from salfordcitycouncil@gmail.com)
- Visit Salford e-news - keep up to date with the very latest events and activities happening across the city (this is sent from info@visitsalford.info)
- Council land and property for sale - receive updates about any land/property for sale by the council (this is sent from an urbanvision.org.uk email address)
- Business Matters IN Salford - receive information, advice and guidance, useful to both you and your business. If you are a local business and wish to sign up to receive this e-bulletin, please email locateinsalford@salford.gov.uk.
Do I have to register to use these services?
Sometimes. Usually however, registration to access our online council services is not required. There are a number of specialist facilities available on this site where a registration is required in order to complete a service transaction from start to finish. Where such a registration is necessary, clear guidance will be provided.
This page was last updated on 4 April 2013
