Online council services

This page contains links to all council services which can be applied for, reported or requested via this website.

If you just want to pay a council bill online, visit our secure payment pages.

Stop online fraud

If you're making an online payment to the council, for example paying your council tax, please make sure that the website address starts with

You can also book and pay for leisure facilities online, this uses the following address

Emails from the council will come from either or from one of our partners who deliver services on our behalf:

  • Urban Vision:
  • Salford Community Leisure:

Fraudsters do register addresses that are similar to these to try to defraud people, please look out for slight variations of these council addresses. For more information on how to stay safe online see the Get Safe Online website.

Salford customer account

The online council tax service allows you to view your council tax account summary, payments made, planned instalments and special arrangements. You can also make a payment with your debit or credit card. You will need to sign up for an online customer account to access this service.


Services available online have been grouped for ease of finding. Please select the most appropriate category for the type of service you are interested in:


Community and living

Children's Services

Environment and waste



Social care and health

Transport and Streets

Further, we also have pages available that list current forms and council publications that are available to download from the site:

Email subscriptions and alerts

You can subscribe to receive regular emails about the following topics:

Do I have to register to use these services?

Sometimes. Usually however, registration to access our online council services is not required. There are a number of specialist facilities available on this site where a registration is required in order to complete a service transaction from start to finish. Where such a registration is necessary, clear guidance will be provided.

This page was last updated on 6 January 2016

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Salford City Council, Salford Civic Centre, Chorley Road, Swinton, Salford, M27 5AW
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© Copyright Salford City Council 2016.