How to pay or appeal against a parking or bus lane penalty charge notice
Civil enforcement officers are empowered to issue parking penalty charge notices (PCN) to vehicles or motorists when contraventions are seen either on the street or in any car parks that are subject to parking regulations. A penalty charge of £50 or £70, depending on the severity of the contravention, can be reduced by 50% if paid within fourteen days of the penalty notice being issued.
Bus lane PCNs are only issued by post. Penalty charges in respect of bus lane contraventions are £60 or £30 if paid within 14 days of issue.
If you have received a PCN for being in a bus lane and wish to view the photographic evidence, please visit our parking portal and select 'Challenge a PCN' then 'Formal Representation'. Once you've entered your notice details you'll see the images.
Who is responsible
The registered keeper/owner of a vehicle or its hirer is the person responsible for paying the penalty, regardless of whether that person was the driver or not.
Operational enforcement of parking regulations is undertaken on behalf of Salford City Council by our contractor Vinci Park Services UK Ltd.
Paying or challenging a notice
You may pay or challenge a penalty charge notice in the following ways:
- Make an online payment
- Make a telephone payment by ringing 0333 456 8081 (call charged at local rates)
- Challenge a penalty charge notice (parking PCN only) or make formal representations (this can be done for parking and bus lane PCNs). Please note, only formal representations can be made for bus lane contraventions.
Alternatively, payment can be made by post by sending a cheque or postal order, made payable to Salford City Council, to PO Box 136, Parking Services, Manchester, M30 0YZ.
If you feel the penalty charge notice issued for a parking contravention only, has been wrongly issued you can now appeal, or what's called 'make a challenge'. Rather than make an online challenge, if you prefer you can do so by sending a letter to Salford City Council at the address shown on the notice. If you need to submit any evidence in support of your challenge, such as copy of a valid pay and display ticket, parking permit or blue badge, please do so as an attachment or include it with your letter. Please quote the Penalty Charge Notice number in all correspondence.
Should this challenge be rejected and the penalty remain unpaid, a 'notice to owner' form will be issued that will provide a further opportunity to make representations to the council. Please note that service of a bus lane PCN has the same effect as a notice to owner to which representations can be made. Should these representations be rejected, an appeal may then be made to an independent body, the Traffic Penalty Tribunal. Further information can found on the Traffic Penalty Tribunal website.
Referral of unpaid penalties
Unpaid penalties are referred to the Traffic Enforcement Centre at Northampton County Court, who may authorise warrants to be issued for recovery of these debts by bailiffs.
This page was last updated on 9 January 2015