How to pay a penalty charge notice
Operational enforcement of parking regulations is undertaken on behalf of Salford City Council by our contractor NSL Services Group.
Civil Enforcement Officers are empowered to issue Penalty Charge Notices (PCNs) to vehicles or motorists when contraventions are seen either on the street or in any car parks that are subject to parking regulations. A penalty charge of £50 or £70, depending on the severity of the contravention, can be reduced by 50% if paid within fourteen days of the penalty notice being issued.
The registered keeper/owner of a vehicle or its hirer is the person responsible for paying the penalty, regardless of whether that person was the driver or not.
Penalty charge notices for car parking
Payment of penalty charge notices can be made:
- Online - you can pay your penalty charge (allowing a 24-hour period to elapse following the date of issue of the PCN) at anytime using our secure and easy-to-use online payments facility, choose the 'Penalty charge notices for car parking' option - access the service now.
- By telephone - call 0161 793 3325 at anytime, using a debit or credit card, providing the penalty charge notice number, your card details and the amount to be paid.
- By post - send cheque or postal order, made payable to Salford City Council, to PO Box 136, Parking Services, Manchester M30 0YZ.
Appeals
If you feel the Penalty Charge Notice has been wrongly issued you can now appeal, or what's called 'make a challenge', against the charge using our online challenge form. If you prefer you can make a challenge by sending a letter to Salford City Council at the address shown on the notice. If you need to submit any evidence in support of your challenge, such as copy of a valid pay and display ticket, parking permit or blue badge, you need to make your challenge by post. Please quote the Penalty Charge Notice (PCN) number in all correspondence.
Should this challenge be rejected and the penalty remain unpaid, a 'Notice to Owner' form will be issued that will provide a further opportunity to make representations to the council. Should these representations be rejected, an appeal may then be made to an independent body, the Traffic Penalty Tribunal. Further information can found on the Traffic Penalty Tribunal website.
Referral of unpaid penalties
Unpaid penalties are referred to the Traffic Enforcement Centre at Northampton County Court who may authorise warrants to be issued for recovery of these debts by bailiffs.
This page was last updated on 26 October 2011
