Salford Home Improvement Assistance service offers a range of support to older and vulnerable people who need help to tackle essential property repairs to their home or need help if their home is no longer suitable.
Help with property maintenance and repair work to make a home safe, warm and dry or to remove any risk to the health and safety of the people living in the property.
A Home Maintenance Grant may be offered to certain groups of people to cover the cost of any work required. Home Maintenance Grants will have to be paid back to the council. The council’s grant funding will be secured by a legal charge, which is granted to the council over the property.
Help is provided together with partner agencies energy efficiency schemes, energy company or government funded schemes. Urgent help may also be provided if considered necessary, such as when there is no heating available or when there is no other way to get help.
Assistance will be provided if the safety and security of the house cannot be maintained. Advice and support to help find somewhere more suitable to live and help with moving, may be provided. The service also supports vulnerable clients at risk, where cleanliness, clutter or hoarding (where there are too many items and the person has difficulty throwing them away) are a concern and where help has been requested by a Professional, subject to eligibility.
To be ‘eligible’ for this service you must be: a Salford resident and have lived in the property for the last two years as your main home and one of the below must also apply.
A Salford resident or their family/friend can all make a referral by completing an online referral form:
Make an application for assistance
Home maintenance grants will only be considered if the property is owned by the person, or where a tenant has responsibility to carry out repairs as part of their lease or rent agreement with the landlord.
All ‘eligible’ people will be assessed to check if they have a priority and what type of help they need, depending on their personal circumstances. You will then be contacted regarding the outcome of the application.
If you are place on a waiting list, a letter will be sent informing you of current waiting times. If needed, you will also be contacted to arrange a visit to the property to carry out an assessment of the inside of the property.
If you are not eligible, other services such as those at the end of the page, may be able to help you.
Health care professionals or other partner agency professionals, who have concerns regarding the health and wellbeing of an elderly or vulnerable client in relation to their property, can make a professional referral to the service and the client’s needs will be assessed.
If you do not qualify, help may be available from other agencies listed below.
FREE assistance is available to vulnerable households living in fuel poverty and are unable to pay their bills. Help can be provided for cavity wall insulation, solid wall insulation, loft insulation, heating repairs, draft proofing, and boiler/gas checks.
Information about fuel poverty assistance.
Tenants can seek assistance with repairs and landlord problems where contacting your landlord to report your concerns has not been effective.
Make a complaint about a rented property.
Salford Home Search is an innovative way of letting properties. This scheme gives you more choice when looking for your new home in Salford. It allows you to register, express your interest in properties and make most amendments to your application. Homes are advertised weekly, with new properties being added every Wednesday.
See Salford Home Search for more information.
Support for older and vulnerable people who are seeking to find alternative accommodation can be obtained from Housing Advice, they may be able to assist you if you have a housing need.
See the help for vulnerable or older people section for more information or email housing.advicecentre@salford.gov.uk.
Salford Foundation provide energy efficiency advice, fuel debt, energy tariff switching and pre-payment meter removals in addition to income maximisation assessments.
See Salford Foundation for more information.
Salford Assist may be able to assist with emergency credit for gas and electric meters. They also assist with curtains, carpets and white goods subject to eligibility.
Find out more about Salford Assist.
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This page was last updated on 10 May 2024