Emotional health and wellbeing

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Everyone feels worried, anxious and stressed about things at some point in their life and it is normal to feel like that.

But there are times when these feelings can feel overwhelming and you need to know where you can get information, advice and support.

Kooth

Kooth is a free online counselling service for Salford young people aged between 11 to 18 years old. All you need to do is register to be able to access lots of information and advice.

For more information have a look at the short Kooth film.

Join Kooth

YoungMinds

A good source of information and advice can also be found on the YoungMinds website, the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people, you can also find more on our Emotional Health and Wellbeing useful information page.

CAMHS

CAMHS (Child and Adolescent Mental Health Services) have loads of information on websites, app and short films to help support your mental health and wellbeing, including such as how to cope with anxiety and managing stress.

How to get help

Anger/agression

Childline: A free 24-hour confidential helpline for children and young people.
Helpline: 0800 1111

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

The Mix: Online emotional health and wellbeing support for under 25s.
Helpline: 0808 808 4994

CAMHS Single Point of Contact: Provides information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Salford Youth Service: The service is delivered across Salford in youth centres, schools and community spaces for 11-25 year olds.
Contact: 0161 778 0700

Emerge: A stand-alone CAMHS service which focuses on the specific needs of 16 - 17 year olds with moderate to severe mental health problems.
Contact: 0161 226 7457

Anxiety and OCD

No Panic: Advice and information for people suffering from panic attacks, phobias, OCD, related anxiety disorders.
Youth Helpline: 0330 606 1174

CAMHS Single Point of Contact: Provides information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Anxiety UK: User-led organisation, with resources, text service and info line.
Info line: 03444 775 774

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25.

Headmeds: Provides young people with accessible information about mental health medication.

Self Help Services: Support and services for young people and adults living with mental health difficulties such as anxiety, depression, phobias and panic attacks.
Contact: 0161 212 4981
Email: etherapy.admin@selfhelpservices.org.uk

OCD UK: Provide advice, information, and support services for those affected by OCD, and campaign to end the trivialisation and stigma of OCD.

Young Minds: Supports the emotional wellbeing and mental health of children and young people.

OCD Action: Online support for anybody affected by OCD.
Helpline: 0845 390 6232

ADHD/ASD

Local Offer: Provides children and young people with SEN / disabilities and their families’ information about Salford support services.

CAMHS Single Point of Contact: Provides information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Young Minds: Supports the emotional wellbeing and mental health of children and young people.

School Nurses: The school nursing service can support your child’s health needs up to the age of 19, the team can support physical, mental, emotional and social health needs.
Contact: via the school

SIASS: Offers information, advice and support to children, young people (up to age 25) and parents about special educational needs and disability, including matters relating to health and social care.
Contact: 0161 778 0349 / 0343
Email: siass@salford.gov.uk

ADHD Foundation: Works in partnership with individuals, families and professionals to improve understanding and self management of ADHD, ASD and related learning difficulties.
Contact: 0151 237 2661

Local Offer: Gives children and young people with special educational needs or disabilities information about what support services are available in Salford.

CAMHS Single Point of Contact: Can provide information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Emerge: A stand-alone CAMHS service which focuses on the specific needs of 16 - 17 year olds with moderate to severe mental health problems.
Contact: 0161 226 7457

Portage Service: Home visitors support children and families at home, working in partnership with parents/carers to develop play based activities that support all areas of development.
Contact: 0161 778 0384
Email: SLW@salford.gov.uk

Bereavement

Cruse Bereavement Care: Face-to-face and group support groups.
Helpline: 0808 808 1677

Chameleon Project: Bereavement counselling service works with children, adolescents and their parents.
Contact: 0161 834 6069
Email: info@gaddum.co.uk

Bereavement Support Group: The Bereavement Support Group meets fortnightly on Tuesdays from 10am to 12pm for anyone aged 16+.
Contact: 0161 707 7402
Email: admin@salfordheartcare.co.uk

Hope Again: Support for children and young people affected by the death of someone close.
Helpline: 0808 808 1677

Child Bereavement UK: Supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.
Free helpline: 0800 02 888 40

The Compassionate Friend: Provides information and support for bereaved parents and their families.
Helpline 0345 123 2104

Winston’s Wish: A childhood bereavement charity, we offer practical support and guidance to bereaved children, their families and professionals.
Helpline: 08088 020 021

Bullying

National Bullying Helpline: Specialises in bullying and harassment.
Helpline: 0845 22 55 787

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

Bullying UK: Online support and information for young people, parents / carers and professionals.

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25.

eCrime: Website containing advice and practical information on cyber bullying, trolling, mobbing and all forms of online crime for adults and children alike.

Kidscape: Young people, parents and professionals with practical strategies to prevent bullying.

Confidence / self esteem

Childline: A free, 24-hour confidential helpline for children and young people who need to talk.
Helpline: 0800 1111

CAMHS Single Point of Contact: Information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Side by Side: A supportive online community where you can be yourself, a safe place to listen, share and be heard.

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

Young Minds: Supports the emotional wellbeing and mental health of children and young people.

Start in Salford: The creative activities provided Start can help people overcome emotional difficulties and learn new skills.
Contact: 0161 351 6000

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25.

Self Help Services: Support and services for young people and adults living with mental health difficulties such as anxiety, depression, phobias and panic attacks.
Contact: 0161 212 4981
Email: etherapy.admin@selfhelpservices.org.uk

Princes Trust: Provides support to 13-30 year-olds through personal and social development activities to build confidence, aspirations and resilience to enable progression into positive outcomes around education / training / employment.
Contact: 0800 842 842

Depression

Childline: A free, 24-hour confidential helpline for children and young people.
Helpline: 0800 1111

CAMHS Single Point of Contact: Information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Emerge: A stand-alone CAMHS service which focuses on the specific needs of 16 - 17 year olds with moderate to severe mental health problems.
Contact: 0161 226 7457

Samaritans: Available 24 hours a day for anyone struggling to cope and provide a safe place to talk.
Helpline: 116 123

Young Minds: Online support for children and young people emotional wellbeing and mental health.

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

Students Against Depression: Advice, information and guidance to those affected by low mood and depression.

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25.
Referral: Self-referral

Eating disorders

Anorexia and Bulimia Care: On-going care, emotional support and guidance for anyone affected by eating disorders.
Helpline: 03000 11 12 13

Manchester and Salford Eating Disorder (MSEDS): Provides community support to children and young people up to the age of 18 with a suspected or diagnosed eating disorder including early intervention.
Contact: 0161 701 0447
Email: MSEDS@cmft.nhs.uk

Beat: Information on anorexia, bulimia and other kinds of eating disorders.
Youthline: 0808 801 0711 (under 18s)
Helpline: 0808 801 0677

CAMHS Single Point of Contact: Can provide information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Eating Disorders: Provides advice and information on compulsive eating, anorexia, bulimia and weight problems.

Emerge: A stand-alone CAMHS service which focuses on the specific needs of 16 - 17 year olds with moderate to severe mental health problems.
Contact: 0161 226 7457

General wellbeing

Local Offer: Gives children and young people with SEN / disabilities and their family’s information about what support services are available in Salford.

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25.

Young Minds: Online resources and information supporting the emotional wellbeing and mental health of children and young people.
Young Person Crisis messenger: Text YM to 85258
Parents helpline: 0808 802 5544

Start in Salford: The creative activities provided by Start can help people overcome emotional difficulties and learn new skills.
Contact: 0161 351 6000

MIND: Charity providing quality services to make a positive difference to the Mental Health of the people of Salford.
Contact: 0161 212 4880

Shout: 24/7 text service, free on all major mobile networks, for anyone in crisis, if you’re struggling to cope and you need immediate help.
Text GMSalford to 85258

School nurses: When your child starts school, the school nursing service can support your child’s health needs up to the age of 19. We'll help to make sure that children and young people with disabilities, long-term illnesses or other needs can receive extra support when they need it.
Contact: via school

Kooth: Free online counselling and emotional wellbeing support for young people aged 11- 18 years.

The Mix: Online emotional health and wellbeing support for under 25s.
Helpline: 0808 808 4994

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

Connexions: Supports young people aged 13-24 who are not in education, employment or training to help them move into new opportunities.
Contact: 0800 0126 606
Email: adviser@careerconnect.org.uk

LGBT

LGBT Youth Group: For young people aged 11-19 years who identify as LGBT or who are questioning their sexuality and/or gender; provides support from staff and peers looking at LGBT related issues.
Contact: 0161 778 0700
Email: chris.rice@salford.gov.uk

LGBT Foundation: Support and advice, including homophobic bullying.
Helpline: 0345 3 30 30 30

The Proud Trust – Afternoon TEA: A youth support group for young people aged 13-25 who are trans or questioning their gender identity.
Contact: 07813 981338
Email: info@theproudtrust.org

Imaan: Supports LGBT Muslim people, their families and friends, to address issues of sexual orientation within Islam.

T & Toast: A group for trans identifying young people that meets in Salford once a month, alongside the youth group there is a group for parents/carers of young trans identifying young people.
Contact: 0161 790 6950
Email: chris.rice@salford.gov.uk

42nd Street: 42nd Street’s LGBTQ+ website offers information, advice and support for young people 13-18

The Proud Trust: Organisation that helps LGBT young people empower themselves to make a positive change for themselves and their communities, provides youth groups, peer support, training and events.

Mental health

Young SANE: A virtual community that focuses on mental health for people aged under 25.

Emerge: CAMHS service for 16 - 17 year olds with moderate to severe mental health problems.
Contact: 0161 226 7457

Young Minds, medication: Provides young people with accessible and useful information about mental health medication.

Community Mental Health Teams (CMHT): the service is an integrated specialist team offering a range of therapeutic interventions and treatments for adults over the age of 16.

Children and young people's mental health services (CYPMHS) from the NHS: Online information offering young people advice and help on mental health.

Community Engagement Recovery Team (CERT): Our aim is to improve the quality of mental health and wellbeing of our service users. We proactively support those who are seeking employment, we encourage service users to develop social contacts and promote independence.
Contact: 0161 607 8280

Stem4: A charity that supports positive mental health in teenagers. Information on mental health, mental health apps and education.

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

Rethink Mental Illness: Offers practical help and information for anyone affected by mental illness on a wide range of topics such as living with mental illness, medication and care.

CAMHS Single Point of Contact: Can provide information, advice and consultation prior to making a referral to CAMHS.
Contact: 0161 518 5400

Kooth: Free online counselling and emotional wellbeing support for young people aged 11- 18 years and offers a variety of resources, including live chat function that allows young people to contact a qualified counsellor, crisis information and self help resources.

Young Minds: Supports the emotional wellbeing and mental health of children and young people, provides online resources, training and development and publications.

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25.

Self harm

Selfharm UK: Supports young people impacted by self-harm.

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing. Referral: Self / professional referral.
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

Harmless: Provides a range of services about self-harm including support, information to people who self-harm, their friends and families.

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25. Referral: Self- referral.

Emerge: A stand-alone CAMHS service which focuses on the specific needs of 16 - 17 year olds with moderate to severe mental health problems.
Referral: Self/professional referral
Contact: 0161 226 7457

Frank: 24-hour helpline offering information and advice to anybody concerned about drugs/substance misuse.
Helpline: 0300 123 6600
Text: 82111
Email: frank@talktofrank.com

GM Recovery Academy: Provides a range of free educational courses and resources for people with mental health and substance misuse problems, their families and carers as well as health care professionals.
Referral: Self-referral
Contact: 0161 772 3782
Email: recoveryacademy@gmw.nhs.uk

Achieve: Works with young people up to the age of 25 offering support, information, harm reduction interventions and specialist substance misuse treatment.
Referral: Self/professional referral
Contact: 0161 358 1858
Email: achieveyps@gmmh.nhs.uk

NACOA: if you are affected by someone else’s drinking, NACOA can help.
Helpline: 0800 358 3456
Email: helpline@nacoa.org.uk

Suicide

Childline: A free, 24-hour confidential helpline for children and young people who need to talk.
Helpline: 0800 1111

42nd Street: Provides support for young people aged 11-25 experiencing difficulties with their mental health and wellbeing.
Referral: Self/professional referral
Contact: 0161 228 1888
Email: theteam@42ndstreet.org.uk

CALM: A male suicide prevention charity who provide support for men in the UK.

GM Suicide Bereavement Support Service: A confidential information service for people bereaved or affected by suicide has been set up to help answer your questions – whether it is seeking advice on immediate issues that need addressing or making you aware of ongoing support services.
Call: 0161 212 4919 (Monday to Friday, 10am to 4pm)

Papyrus: Information and advice for young people who may be at risk for harming themselves.
HOPELINEUK: 0800 068 41 41
Text: 07860 039967

Samaritans: Available 24 hours a day for anyone struggling to cope and provide a safe place to talk.
Helpline: 116 123

42nd Street – Online Counselling: A free and friendly service for young people in Salford aged 16-25.
Referral: Self referral

Emerge: A stand-alone CAMHS service which focuses on the specific needs of 16 - 17 year olds with moderate to severe mental health problems.
Referral: Self/professional referral
Contact: 0161 226 7457

Young carers

The Children’s Society: National charity that works with the country's most vulnerable children and young people.

Early Help (Locality Teams): The service offers a range of evidence based interventions and services, such as family support, brief intervention, evidence based parenting programmes.
Referral: self-referral

Carers UK: Provides support and information to those who look after an older, disabled or seriously ill family member or friend.

Carers Trust: Provides a range of information and advice for young carers and young adult carers.

Salford Young Carers: A service for young carers (under the age of 18) and young adult carers (18 – 25). A young carer / young adult carers is someone under 18 who helps look after someone in their family, or a friend, who is ill, disabled or misuses drugs or alcohol.
Referral: Self/professional referral
Contact: 0161 834 6069
Email: salford.carers@gaddum.org.uk

For more services for young people go to the Emotional Health Directory.

Salford’s Emotional Health and Wellbeing ambitions for children and young people

Improved awareness and understanding

“We expect all staff who work with young people to be approachable and trustworthy with the right skills to communicate with us.”

“We expect staff to be trained to have an understanding of the emotional wellbeing needs of young people and be sensitive to our needs.”

Timely access to support

“We want to be treated as individuals and really listened to, giving us the time to talk.”

“We would like more peer support available in schools and the community, as young people are more likely to talk to people their own age than adults.”

“We would like to know who we can talk to if we have problems, as sometimes we just need an available shoulder to cry on.”

Targeted support

“We would like appointments to happen more quickly and at a more suitable time for young people.”

“We need more education on how to spot issues earlier before they get out of hand and be encouraged to be more open about any issues and to speak out.”

“We would like access to more and better information in schools and other public places that are young people friendly.”

Parental support

“We would like better links between our teachers and parents / carers to make sure we have the support we need when we need it most.”

“We would like parents and carers to be able to have support and training when they need it, helping them to feel more confident in helping us with any issues or problems we may have.”

Transparency and accountability

“We expect organisations to be honest with us and explain clearly what we should expect from each service and if you say you’re going to do something then please do it.”

“We need better information on services for young people on what each organisation does and how they can help us.”

Giving children and young people a voice

“We want services to really listen and to hear our voice, use our ideas and suggestions to improve the services for all young people.”

“We would like to be able to share our ideas in the way we feel most comfortable, such as meetings, social media, in schools and online.”

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