Sign in to access your Salford customer account, or see our other accounts.
Sign in or register for an accountIf you are asked to leave a family or friends home, you should do everything you can to try to work with your family member / friend to try to sort out any problems. If you seek help from the Housing Service, this is the first action that they will take.
If the problems cannot be sorted out, then you should go in person, as soon as possible, to the Housing Options Service – they provide expert housing advice and assistance.
The Housing Options Service offers an appointment-based service to people who are threatened with homelessness. People can self-refer to the service by completing the following form or someone can refer another person, with their permission.
When the form is submitted the person being referred will be allocated a Homelessness Prevention Officer who will contact them within 3 working days to discuss their situation, provide advice and arrange an assessment where necessary.
People who are homeless today should present at Salford Housing Options where a short initial assessment will be offered to confirm that they are homeless immediately. Where this is the case, a same day full assessment by a Homeless Prevention Officer will be offered.
Individuals or families should only attend the office if they have nowhere to go on the day. Otherwise, they should complete the self-referral form. If an individual or family attends the office but does have somewhere to stay (including temporarily), they will be asked to complete this referral and may need to attend again on a later date.
Salford Housing Options are located at:
Ground Floor
Salford Civic Centre
Chorley Road
Swinton
M27 5AD
Opening hours are:
If someone needs emergency accommodation outside the opening hours, please contact the Out of Hours service on 0161 794 8888.