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Sign in or register for an accountIf you are living in Salford, aged 18 to 25 years old and are in housing difficulty or facing the threat of homelessness, you may benefit from mediation services.
Mediation and support is offered to young people where there is a risk of:
This service can be accessed via the Housing Options Service and is delivered by a partner agency called GMBOP – ‘Greater Manchester Better Outcomes Partnership’. The mediation service is called ‘Pathfinder’.
The Housing Options Service offers an appointment-based service to people who are threatened with homelessness. People can self-refer to the service by completing the following form or someone can refer another person, with their permission.
When the form is submitted the person being referred will be allocated a Homelessness Prevention Officer who will contact them within 3 working days to discuss their situation, provide advice and arrange an assessment where necessary.
People who are homeless today should present at Salford Housing Options where a short initial assessment will be offered to confirm that they are homeless immediately. Where this is the case, a same day full assessment by a Homeless Prevention Officer will be offered.
Individuals or families should only attend the office if they have nowhere to go on the day. Otherwise, they should complete the self-referral form. If an individual or family attends the office but does have somewhere to stay (including temporarily), they will be asked to complete this referral and may need to attend again on a later date.
Salford Housing Options are located at:
Ground Floor
Salford Civic Centre
Chorley Road
Swinton
M27 5AD
Opening hours are:
If someone needs emergency accommodation outside the opening hours, please contact the Out of Hours service on 0161 794 8888.
Staff are non-judgemental and discussions are held in private interview rooms and can be held jointly with your care / support workers (if you want them to), including your family or friends. The service is free.
The service is able to offer a telephone interpreter service (who can translate English into another language). British Sign Language interpreters are also available for Deaf people.
Once referred into the Pathfinder service you will then receive a personalised plan to support you. Actions in the plan may include things like: