Salford City Council is responsible for the repair and maintenance of 27,600 lighting columns, 1,500 illuminated bollards and 3,000 illuminated signs in the city.
To help us find and repair the street light quickly, it would help enormously if you can provide the following information when contacting us:
If you are unable to provide the column number or an accurate location for the affected light, we will schedule a night-time inspection. This is because it is not cost-effective for us in daylight hours to request workmen to check every lighting column in a street to identify a fault.
Routine faults that have been reported are normally attended within the following five working days.
Generally most street lighting columns will be operational after the first visit by an engineer. However, there may be occasions when the underground electrical supply may be faulty. These faults will be reported to United Utilities to undertake repair and consequently these works may take up to 15 working days (sometimes longer) to rectify.
If a street light is damaged it may be in a dangerous condition, especially if wiring inside the column can be seen or the inspection door is missing.
Please call us immediately so that the light can be made safe. Emergency faults can be reported to 0161 793 2500 (outside normal office hours, please call 0161 794 8888).
You can also use these telephone numbers to report damaged illuminated traffic signs and bollards, which require emergency attendance. Alternatively, use our online reporting service to report street lights (including subway lights) that are permanently on, flickering or dim, and switching on early or late.
This page was last updated on 18 January 2017