Educational Psychology Service: feedback

We need your feedback!

At Salford Educational Psychology Service we are constantly trying to develop our practice so that we are better able to meet the strengths and needs of the families we support.

Please feedback how you found working with the Educational Psychology service using our quick online form:

Salford EPS feedback - tell us how we did

Compliments

If you feel your EP has done a good job please pass your compliments onto Claire Jackson, Principal EP Salford and Tameside, email c.jackson@salford.gov.uk. Compliments are always gratefully received and support us to recognise practice you find helpful.

We will then be in contact with you afterwards to tell you what we have done following your feedback.

Complaints

Any concerns or complaints should be directed to your service provider in the first instance. However, in the unlikely event that, following liaison with your service provider, your issues remain unsolved and you are dissatisfied with the service you have received, your complaint should then be directed to: Claire Jackson (c.jackson@salford.gov.uk).

Your complaint will be acknowledged on receipt (within 24 hours for email and five calendar days for letters) and we will respond fully / provide an update (if a full reply is not possible) within 14 calendar days in line with the Authorities Customer Care Standards.

Our work with the YETI Send youth council can be found here.