Critical Incident Team

What is a critical incident?

What is the purpose of the Critical Incident Team?

• To enhance the school’s own support and coping strategies, following a critical incident.
• To help the school to understand and manage the range of responses to the incident.

What can we offer?

• Phone advice or guidance.
• Initial visit, within 24 hours of your call to support you in your response to the incident. This visit will usually be made by two educational psychologists. We can provide guidance on immediate, medium-term and long-term action relating to your specific incident. Our aim will be to support you to support your children, staff and parents.
• Further work may also be agreed, eg:
  
  • A briefing to all school staff.
  • Small group work with the school staff most affected.
  • A drop-in session for parents.
  • Follow-up visits or phone calls to the head teacher.

Please note: We will not usually carry out direct work with children in these circumstances. This is because research shows that, following a critical incident, children are best helped by those adults they know and trust. We will support you in this.

How can you contact the EPS Critical Incident Team?

• Contact your school Educational Psychologist.
• Or the Principal Educational Psychologist.
• Alternatively, contact one of the Critical Incident Team named below.

Contacting the EPS Critical Incident Team does not preclude you from contacting any other service for assistance.

Critical Incident Team members

• Rona Taylor (Lead)
• Claire Jackson
• Joanne Snee
• Carla Tomlinson
• Rachel Morris
• Steph Pipe
• Natasha Goodhall
• Yad Campbell
• Leanne Jackson Taft

How to contact the team

Call Diane Munt (admin) on 0161 778 0476.