| Date | Monday 31 January 2005 |
|---|---|
| Time | 9.00am |
| Location | Office of the Strategic Director of Customer and Support Services |
| Item | Subject |
|---|---|
| 1 | Record of the meeting held on 24th January, 2005 Customer and Support Services Lead Member Briefing 24th January, 2005 |
| 2 | ITEMS INCLUDED IN THE FORWARD PLAN |
| 2a | Business Rate Write-offs Business Rates Write-offs Write-offs |
| 2b | Housing Benefit Overpayments Write-off Arrangements Housing Benefits Overpayments Write-offs Appendix H.B. Overpayments |
| 3 | ITEMS NOT INCLUDED IN THE FORWARD PLAN |
| 4 | OTHER DECISIONS |
| 5 | ITEMS FOR INCLUSION IN FUTURE FORWARD PLANS |
| 6 | ANY OTHER BUSINESS |
| 6a | CPA 2005 CPA 2005 |
| 6b | ICT Monthly Update ICT Monthly Update ICT Monthly Update |
| 6c | Customer Services Monthly Update Customer Services Monthly Update Customer Services Update |
| 6d | Budget Monitoring Budget Monitoring Analysis Budget Monitoring Benefits Analysis |
| 6e | Home Computing Initiative Home Computing Initiative |
| 6f | Renewal of Insurances Insurance Renewals |
| 6g | Council Tax Leaflet 2005/06 |
| 6h | BVPI 157 BVPI 157 |