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Meetings for Customer and Support Services Scrutiny Committee

DateMonday 26 February 2007
LocationCommittee room 1, Civic Centre, Swinton

Please Note: There will be a pre-meeting briefing for Members only at 1.30pm

Item Subject
1Apologies for Absence.
2The Committee is asked to consider whether it agrees to the inclusion of the items listed in Parts 1 and 2 of the agenda.
3Do Members have an interest to declare in any of the agenda items?
4Questions from Members of the Public - should anybody wish to submit a question for the committee's consideration, please contact the officer named below.
5Customer Contact Centre - a look at the progress of the CCC from John Tanner, Head of Customer Service.
6Complaints - Alan Westwood, Monitoring Officer - an update on the complaints system following its consideration in October.
7Best Value Performance Plan Summary - Alan Tomlinson, Assistant Director Policy & Improvement, consults on the summary prior to publication.
8Report from previous meeting - any matters arising.
9Forward Plan - previously emailed.
10Any Other Business.
Contact officer Peter Kidd
Title Scrutiny Support Officer
Telephone 0161 793 3322
Fax 0161 794 2027
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