Date | Monday 26 February 2007 |
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Time | 2.00pm |
Location | Committee room 1, Civic Centre, Swinton |
Please Note: There will be a pre-meeting briefing for Members only at 1.30pm
Item | Subject |
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1 | Apologies for Absence. |
2 | The Committee is asked to consider whether it agrees to the inclusion of the items listed in Parts 1 and 2 of the agenda. |
3 | Do Members have an interest to declare in any of the agenda items? |
4 | Questions from Members of the Public - should anybody wish to submit a question for the committee's consideration, please contact the officer named below. |
5 | Customer Contact Centre - a look at the progress of the CCC from John Tanner, Head of Customer Service. CONTACT CENTRE UPDATE SCRUTINY.PPT |
6 | Complaints - Alan Westwood, Monitoring Officer - an update on the complaints system following its consideration in October. |
7 | Best Value Performance Plan Summary - Alan Tomlinson, Assistant Director Policy & Improvement, consults on the summary prior to publication. |
8 | Report from previous meeting - any matters arising. |
9 | Forward Plan - previously emailed. |
10 | Any Other Business. |
Contact officer | Peter Kidd |
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Title | Scrutiny Support Officer |
Telephone | 0161 793 3322 |
Fax | 0161 794 2027 |
peter.kidd@salford.gov.uk |